Genuinely the worst insurance company ive ever deal with. i was only with them 26 days and they charged me £75 to leave them. i... Genuinely the worst insurance company ive ever deal with. i was only with them 26 days and they charged me £75 to leave them. i had to leave as they upped my monthly payment from £56 to £100.20, despite beig quoted £51.00 on their website! Read more Read less

Horrendous SCAM. Decided they would add another £347 to the policy for a change of job, which was from working at a till in a... Horrendous SCAM. Decided they would add another £347 to the policy for a change of job, which was from working at a till in a Post office to Shop assistant working on a till. Have been advised to inform First Central of my intention to contact the FCA. Which I have done. Read more Read less

Seems that's it's not just me experiencing the same thing. I just read this review. The same think happened to me. Sadly, it's quite common... Seems that's it's not just me experiencing the same thing. I just read this review. The same think happened to me. Sadly, it's quite common with this insurance company. "Be very careful when buying insurance of this company. They were the cheapest online at the time on confused.com but they needed additional info AFTER the policy was set up. I called them , they asked me about my occupation and they said it wasn’t the right discription and proceeded to ask question after question. After finally slightly altering my employment details(very slightly altered that would never change the price on the website)they slapped me with another 130£ including an admin fee. Absolutely furious as now my policy is way more Expensive than the next best one on confused.com . They have you snookered because to cancel the policy they slap you with another fee so I stayed with them reluctantly because of this.they’ve lost a lot of my custom on my other vehicles as I’ll never use them again for anything so ultimately they’ve lost out.Never experienced anything like it in all my years of driving. Not a happy customer" Be very careful!!!! Read more Read less

Worst insurance company! Have never had such a bad experience like with 1st cetral they wanted to charge me £640 for makinga change

Opened a new policy in November, now currently February 2025. It turns out these scammers cancelled my insurance without telling me and allowed me to... Opened a new policy in November, now currently February 2025. It turns out these scammers cancelled my insurance without telling me and allowed me to drive round for months without insurance! I’m lucky I was not arrested or in an accident. AVOID Read more Read less

The worst experience and the worst insurance company. My car broke down at the beginning of the insurance and they refused to suspend  the... The worst experience and the worst insurance company. My car broke down at the beginning of the insurance and they refused to suspend  the insurance or even cancel it. I called for several months and every time they kept me on the line for an hour and told me that someone would return to resolve my problem as soon as possible. In the end, no one called me. I do not recommend this company at all. The worst dealings with customers. Read more Read less

*SCAMMERS * Untrustworthy keep well away from this company.

Started my policy they then asked me for more information I provided said information they then hit me with an increase and an admin fee... Started my policy they then asked me for more information I provided said information they then hit me with an increase and an admin fee which resulted in my policy doubling. I tried to cancel and they made it so expensive to leave I ahd to stay. Will not be renewing with these. Read more Read less

the duplicate your policy by accident....I did get a refund for this but it was a headache.... I called them when i got a new... the duplicate your policy by accident....I did get a refund for this but it was a headache.... I called them when i got a new car to cancel and go with someone else and they didn't do it so months later I had to ring them up again where they required email proof I was with someone else.....then said they have to wait to get that email cause the person on the phone couldnt see emails....will not be going with them again. Read more Read less