Write a review

1st Central: Personal accident reviews

Name: Personal accident
Rating: 2.2 (5 reviews)

View other 1st Central products

2.00

Based on 5 reviews, last reviewed 3rd Oct 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

4 star

20%

2 star

60%

Latest highest rating:

5

friendly staff nothing is a problem for the call staff to sort Reviewed on: 14th July 2017

Latest lowest rating:

1

Terrible Company ( not even 1 Star!) Terrible company! been on hold for over an hour and still waiting to talk to somebody. I had an accident in December 2022 and to date, I've had three ... Read more Reviewed on: 3rd October 2023

Read all reviews Write a review

About this product

1st Central Personal Accident Cover provides protection for anyone in the car, including the policyholder, named drivers and any passengers.

Cover is up to £60,000 for people over 16 and up to £25,000 for those under 16, no matter who’s at fault. There’s also up to £4,000 for aftercare as well as cover for hospital stays.

1st Central Accident Cover reviews help you find out what it’s really like to be a customer. If you’ve used 1st Central before, you can also leave a review and share your experience.

Review 1st Central: Personal accident now

Help others make smarter decisions by sharing your own experience.

Write a review

1st Central Personal accident reviews (5)

Terrible Company ( not even 1 Star!)

Terrible company! been on hold for over an hour and still waiting to talk to somebody. I had an accident in December 2022 and to date, I've had three physio appointments and one doctor's appointment. I have asked for some help with obtaining an MRI this was over 3 months ago and to date, I have heard nothing back. Their online portal states they will answer you within 2 days is rubbish. I messaged them back in June 2023 and I have heard nothing despite leaving several messages in the last 3 months. Stay away from them and use a no-win no no-fee claims company instead. I'm just about to do that as I need medical help and 1st Central Law has just left me with constant pain and has ignored me since June 23! Reviewed on: 3rd October 2023

Unprofessional

they are not professionals. I had an accident and they did nothing for me. they found me guilty even though I wasn't. I also destroyed my back. I waited 7 months for them to call me and they didn't. Just guilty. Reviewed on: 1st December 2022

Worst insurance company

The worst insurance company I've deal with.Like customer and like 3rd party no fault claim. Customer: changed my policy on my new car and they didn't transfer my NCB protection.I've called them and they said will check and update me(this was 3 months ago) 3rd party:After a non fault accident with one of there customer(hit me on the rear in traffic jam).They keeped my car 2 month and said they will not repair it and offer me half of the price for repair and £500 compensatory(I was at hospital and 6 physiotherapy sessions). WORST Company, they deserve 0* Reviewed on: 3rd September 2022

Nice

122679ihfglkssrhbbkkdtygjndrhkoogthkyf Reviewed on: 31st March 2022

friendly staff

nothing is a problem for the call staff to sort Reviewed on: 14th July 2017

Do you have a different 1st Central product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car hire excess
from Eversure 4.81 from 105 reviews
Insurance
from Skipton Building Society 2.60 from 2 reviews
Income Protection
from Cirencester Friendly 1.84 from 2 reviews

Want to see more from 1st Central?

Breakdown cover
from 1st Central 4.47 from 16 reviews
Car insurance
from 1st Central 1.50 from 906 reviews
Home insurance
from 1st Central 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub