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Police Mutual: Car Insurance reviews

Name: Car Insurance
Rating: 4.54 (13 reviews)

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4.62

Based on 13 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

4 star

2 star

Latest highest rating:

5

Really good but when it came for renewal I had to ph... Really good but when it came for renewal I had to phone up to get a better quote Reviewed on: 5th September 2025

Latest lowest rating:

1

Rubbish customer service I hit a deer on the 7th August, it is now 28th September and I'm still waiting for the repairs to be done to my 5 month old car. Shocking customer ser... Read more Reviewed on: 28th September 2023

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About this product

Looking for Police Mutual car insurance reviews written by people who've actually lived with the policy? Check out what our community says below to get a better idea about & Police Mutual, whether it's ease of understanding the policy, experience of making a claim, or just plain customer service. Our community shares their reviews so that you can find the best car insurance providers on the market!

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Police Mutual Car Insurance reviews (13)

Really good but when it came for renewal I had to ph...

Really good but when it came for renewal I had to phone up to get a better quote Reviewed on: 5th September 2025

Excellent Service

Police Mutual are always very helpful whenever I need to speak to them and I always get a full breakdown of my cover year to year with excellent value for money. I receive regular communication around different products and updates, and also have opportunities to enter periodic prize draws. Reviewed on: 23rd August 2024

Rubbish customer service

I hit a deer on the 7th August, it is now 28th September and I'm still waiting for the repairs to be done to my 5 month old car. Shocking customer service. To find out anything I have had to call Police Mutual on numerous occasions only to be fobbed off. I have been a customer of their's for a number of years but will definitely think when my renewal is due. Very angry Reviewed on: 28th September 2023

Better Quote

Saga quoted well over double the quote from Police Mutual. I am 79 and felt I was being penalised for my age because my overall driving record and my claims record do not reflect the amount Saga quoted and made it out to be an excellent deal! Reviewed on: 28th September 2021

excellent company

they just love to help you. ...... and politely !!! Reviewed on: 14th July 2020

Winner winner

Simple products great value 5***** star service ! Reviewed on: 13th July 2020

Cracking service.

Great service and lovely staff. Can't fault them. Reviewed on: 6th July 2020

Great competitive service

Valued customer with a good competitive price. Reviewed on: 17th June 2020

Good but with flaws...

Police Mutual Insurance provided me with a highly competitive car insurance quote as usual and they are quick and efficient with paperwork. However the company seem to make simple errors and are only available via phone Monday to Friday during working hours, meaning that any issues can be a while being resolved. Reviewed on: 6th July 2019

Great!

Great service and cover. Very competitive rates. Would highly recommend. Reviewed on: 17th June 2019

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