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Police Mutual reviews

Police Mutual logo
Rated Good 4.35/5

Police Mutual reviews

Unverified business
Vehicle insurance

Review summary

People rate this company as Good based on 16 product reviews

Average score of 4.35/5
5 star
82%
4 star
6%
3 star
6%
2 star
0%
1 star
6%

Latest positive rating

5/5

Excellent Service

Police Mutual are always very helpful whenever I need to speak to them and I always get a full breakdown of my cover year to... Police Mutual are always very helpful whenever I need to speak to them and I always get a full breakdown of my cover year to year with excellent value for money. I receive regular communication around different products and updates, and also have opportunities to enter periodic prize draws. Read more Read less

Latest negative rating

1/5

Rubbish customer service

I hit a deer on the 7th August, it is now 28th September and I'm still waiting for the repairs to be done to my... I hit a deer on the 7th August, it is now 28th September and I'm still waiting for the repairs to be done to my 5 month old car. Shocking customer service. To find out anything I have had to call Police Mutual on numerous occasions only to be fobbed off. I have been a customer of their's for a number of years but will definitely think when my renewal is due. Very angry Read more Read less

{"display":"Debbie Cutler","full_name":"Debbie Cutler","avatar":{"url":"\/assets\/uploads\/avatars\/users\/794385.png"}}'s avatar
Car Insurance
Debbie Cutler 28th September 2023

About Police Mutual

Police Mutual is “a financial services exclusively for serving or retired Police Officers, Staff and your families”. Operating for over 150 years, they’re a not for profit who offer car, home, and breakdown insurance among other financial products. If you’re trying to decide if they’re right for you, read our Police Mutual reviews to see what other forces members are saying.

Police Mutual at a glance

Vehicle insurance

Reviews for Police Mutual

Showing 11 of 16 company reviews

Excellent Service

Car Insurance 23rd August 2024

Police Mutual are always very helpful whenever I need to speak to them and I always get a full breakdown of my cover year to... Police Mutual are always very helpful whenever I need to speak to them and I always get a full breakdown of my cover year to year with excellent value for money. I receive regular communication around different products and updates, and also have opportunities to enter periodic prize draws. Read more Read less

Rated Excellent 5/5
Read more product reviews

Rubbish customer service

Car Insurance 28th September 2023

I hit a deer on the 7th August, it is now 28th September and I'm still waiting for the repairs to be done to my... I hit a deer on the 7th August, it is now 28th September and I'm still waiting for the repairs to be done to my 5 month old car. Shocking customer service. To find out anything I have had to call Police Mutual on numerous occasions only to be fobbed off. I have been a customer of their's for a number of years but will definitely think when my renewal is due. Very angry Read more Read less

Rated Terrible 1/5
Read more product reviews
1/9

Products from Police Mutual

Showing all products offered by Police Mutual

Car Insurance

by Police Mutual

Looking for Police Mutual car insurance reviews written by people who've actually lived with the policy? Check out what our community says below to get a better idea about &...

Vehicle insurance
Average Rating of Good
4.24/5 based on 12 individual reviews

Home Insurance

by Police Mutual

Thinking about using Police Mutual for your next home insurance policy? Read reviews written by people like you first before you decide, and you'll be sure to find the best...

Average Rating of Excellent
4.78/5 based on 4 individual reviews

Breakdown Cover

by Police Mutual

Looking for Police Mutual breakdown cover reviews? Read on to see what people are saying about this company on Smart Money People. Our users comment on everything you could want...

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