At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with...
READ MOREAt Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!
Customer Service
58% of feedback is Process related
Top Age Profile: 35-44
Top Channel Preference: App
526 reviews
Great bike insurance, easy to purchase and a good price
Really easy customer journey and really simple to add extras on
Reviewed on 29th August 2019Imos![]()
Great service and Value for Money
Simply Velosure are a great cycle insurance company. Great value for money and their customer service is excellent. I had to make a claim after an accident, it was quick and easy and I was paid out very quickly. I recommend Velosure on a regular basis... Read more
Simply Velosure are a great cycle insurance company. Great value for money and their customer service is excellent. I had to make a claim after an accident, it was quick and easy and I was paid out very quickly. I recommend Velosure on a regular basis and at least 2 friends have signed up.
Reviewed on 20th August 2019Ruffy![]()
Good value cover
Acceptable monthly fee for good value cover.
Reviewed on 18th August 2019Gpanchaud![]()
Simply brilliant
Velosure make it easy to insure your pride and joy(s). There are always helpful staff on hand should you need them. Great policy covering everything too.
Reviewed on 17th August 2019Jon S![]()
Always on the ball
Always got great prices from Velosure luckily never had to use them but they give me confidence that I’m always covered
Reviewed on 15th August 2019Chris simpson![]()
Reassuring yo have Velosure backing me up.
luckily for me, I Have not needed to use my Velosure Insurance. I have been with Velosure for a few years and its the reassurance that they provide me in the event I should need.
Reviewed on 15th August 2019Brian Blackett![]()
Excellent insurance company
Had to make a claim this year which was dealt with expediency and fairness.
Reviewed on 14th August 2019Darryl Gregory![]()
Good level of communication and cheap
I have never had to make a claim but all interactions with the company have been very positive. Also, the company takes a proactive approach with sending regular useful information to cyclists.
Reviewed on 14th August 2019EDias![]()
Always rewarded as a long term customer
I always compare with other insurers and happily always get a better service and price as a loyal customer
Reviewed on 14th August 2019Irving![]()
Great value cover and brilliant response to claim.
No claims for a couple of years but last one dealt with very effectively and sympathetically.
Reviewed on 13th August 2019Barry Jones![]()
Great cover at a sensible price
Velosure offer great cover at a good price, backed up by friendly staff. What more could you want?
Reviewed on 13th August 2019John![]()
Smart Insuarance Providers
Velosure offer comprehensive, competitive cycle insurance cover for me. Great customers service and very easy to deal with.
Reviewed on 13th August 2019Steph Cannon![]()
No problems with this insurer
So far my bike is still there. But the buying process is good.
Reviewed on 13th August 2019Daniel Puszkowski![]()
Fab quick efficient service
Used velosure for last five years very resonable and friendly staff
Reviewed on 13th August 2019Sharon Robinson![]()
Clear and concise information
Thet provided cover relevant to my needs and it was easy to understand the information. Helpful when I 'phoned to clarify.
Reviewed on 13th August 2019Julian Oakley![]()
Excellent service
I’ve been insured for two years now. Two crashes and always so helpful. Great insurance company.
Reviewed on 13th August 2019Paulina Doherty![]()
Excellent no hassle service
Used Velosure for... Read more
Used Velosure for years.
Great service. Easy to update policies with new bikes or remove when sold.
Unfortunately I had to claim for a set of wheels. The customer service was excellent! I had the new wheels in weeks with no hassle.
Would definitely recommend.Reviewed on 13th August 2019Bryan![]()
Very Helpful
Deal with customers brilliantly - claim went very smoothly
Reviewed on 13th August 2019Harley Matthews![]()
Personal service
The friendly and efficient, knowledgeable customer service is second to none
Reviewed on 13th August 2019Paul Flockton![]()
Fantastic Fast Service
My bike got stolen a few years ago. I submitted the police report, details and paid the excess to Velosure. I got a replace bike and accessories in under a week.
Reviewed on 13th August 2019Selina Francis![]()
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