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Velosure: Cycle Insurance reviews

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4.87
Based on 742 reviews, last reviewed 22nd Oct 2024
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Very helpful staff on the phone and by email.

5
Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Love velosure, the staff are wonderful and very help...

5
Love velosure, the staff are wonderful and very helpful! Reviewed on: 16th October 2024
F's avatar
F

Had no issues.

5
Had no issues. Haven’t needed to make a claim. Reviewed on: 14th October 2024
Chris l's avatar
Chris l

Easy claim process

5
I have had to claim a couple of times and it has been pretty straightforward. Just had to provide information about the incident and they they took it from there. Reviewed on: 14th October 2024
VLAANDERENMIKE's avatar
VLAANDERENMIKE

So easy to deal with

5
Clear and well presented cover, very friendly and helpful operatives when I had to make changes to my policy. Makes the whole process much easier. Reviewed on: 14th October 2024
Giulio's avatar
Giulio

I had never made a claim with an insurance - and exp...

5
I had never made a claim with an insurance - and expected the process to be long winded and painful. Velosure staff was supportive and efficient when my bike got stolen. I received the money really quickly which meant I could buy a new bike - which I really needed because it was my main mode of transport. I was grateful. Reviewed on: 14th October 2024
Riccardo Z's avatar
Riccardo Z

Easy to contact and simple claims procedure

5
Easy to contact and simple claims procedure Reviewed on: 13th October 2024
kevin Lancaster's avatar
kevin Lancaster

Responsive and provided what I was looking for

5
Responsive and provided what I was looking for Reviewed on: 12th October 2024
Merian D's avatar
Merian D

They do everything you need, simple, straight forwar...

5
They do everything you need, simple, straight forward and great customer service. Really people really frieney. Reviewed on: 11th October 2024
Robert Stevenson's avatar
Robert Stevenson

The best customer service I have ever experienced!

5
I have been a customer with Velosure for many years now. Their customer service is the best I have ever experienced! Polite, prompt, helpful, and after a bad cycling accident, very kind. Anyone who cycles should use them! Reviewed on: 11th October 2024
Penny HARRIS's avatar
Penny HARRIS

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