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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.8 (512 reviews)

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3.65

Based on 512 reviews, last reviewed 20th Jan 2025

96% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Aviva is a scam insurance. Aviva is a scam insurance. If you can live them, do it as quickly as possible. They said I was involved in car accident, while I wasn't. Then they clo... Read more Reviewed on: 20th January 2025

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (512)

easy to renew and good rates

haven't had any claims with them so don't know how easy they are to deal with but they offered a good rate and kept it low on renewal Reviewed on: 26th March 2015

helpful site for someone my age

Ii have just got my insurance with aviva, I am only twenty so getting as good quote was a must, and with aviva, I got a quote which I could afford. Reviewed on: 26th March 2015

great, but not cheap

Quick and easy on-line application and payment on their clear website, but they would have been too expensive without going through a cash back site. And it is a shame they are not on common price comparison websites, as it means you have to enter your info again, to get a price from them. Reviewed on: 26th March 2015

Excellent service

I recently fitted up my diesel car with petrol (yes, I know, people really can be that stupid) and Aviva handled my claim brilliantly. Their service was quick and easy and everything was sorted in a couple of days. Reviewed on: 26th March 2015

Great customer service

Rang up to make changes to current policy, call was answered in a timely manner. Adviser was polite and very quick to make the necessary changes and answered my questions swiftly. Well done Aviva Reviewed on: 26th March 2015

time to review and their quote was still cheapest,me companies respect loyalty

time to review and their quote was still cheapest, even afte searched all over the web, really pleased, glad some companies respect loyalty Reviewed on: 26th March 2015

A company that gives great customer service, a rarity nowadays!

Aviva may not be the cheapest provider of car insurance however their product together with a call centre that actually employs knowlegable, courteous, helpful and professional persons that do indeed treat the customer not only fairly but respectfully. Reviewed on: 26th March 2015

It all ran smoothly

When taking out new insurance the process was simple and they offered a good price Reviewed on: 25th March 2015

It all tan smoothly

When purchasing new car insurance it all went smoothly and no problems and they offered a good price Reviewed on: 25th March 2015

Knows everything adn assures of the professionalism.

I can in to buy a new car insurance for my first buy in UK. I did know a little bit about the system, but everything was explained, the best insurance chosen and left really happy, saved money :) Reviewed on: 25th March 2015

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