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Aviva: Car Insurance reviews

3.64
Based on 506 reviews, last reviewed 15th Oct 2024
4500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

Great customer service and fast - just what you need... Great customer service and fast - just what you need to make a claim far less stressful! Reviewed on: 15th October 2024
Lindsey Kent's avatar
Lindsey Kent

Latest lowest rating:

1

My motorhome was damaged whilst in for it's MOT, Avi... My motorhome was damaged whilst in for it's MOT, Aviva are their insurers through their broker. The damage occured in December 2024 and the matter is ... Read more Reviewed on: 4th September 2024
Melvyn Wood's avatar
Melvyn Wood

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (506)

A company that gives great customer service, a rarity nowadays!

5
Aviva may not be the cheapest provider of car insurance however their product together with a call centre that actually employs knowlegable, courteous, helpful and professional persons that do indeed treat the customer not only fairly but respectfully. Reviewed on: 26th March 2015

It all ran smoothly

4
When taking out new insurance the process was simple and they offered a good price Reviewed on: 25th March 2015

It all tan smoothly

5
When purchasing new car insurance it all went smoothly and no problems and they offered a good price Reviewed on: 25th March 2015

Knows everything adn assures of the professionalism.

4
I can in to buy a new car insurance for my first buy in UK. I did know a little bit about the system, but everything was explained, the best insurance chosen and left really happy, saved money :) Reviewed on: 25th March 2015

easy and reliable.

5
Always a friendly voice to help me with any issues i have.Great service Reviewed on: 25th March 2015

very professional and helpful also very cheap

4
i have been with them for a few years now and i reckon they are the best car insurance company out there very understanding, outstanding customer service and all staff are very knowledgeable. they beat the next competitor buy 40 pounds and the following year when i found somewhere cheaper they beat the price for by 10 pounds !! overall i am really happy with them and would recommend people use them Reviewed on: 25th March 2015

very good

5
These are a very good company that I have had car insurance and home insurance Reviewed on: 24th March 2015

very good

5
very good, not had any problems. Reviewed on: 24th March 2015

Not a problem

5
Great company, hassle free, lovely customer service Reviewed on: 24th March 2015

Easy and fair price

5
We got a really good deal considering I am a new driver in a big car. They allowed us to use my husbands no claims even though I am the main driver Reviewed on: 24th March 2015

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