John Lewis: Car Insurance reviews

Based on 28 reviews, last reviewed 18th Aug 2023
100% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:


Credit Solution I have been making regular payments on a loan that was opened in Oct 2022, but my lender did not report my account to the credit bureaus until Feb 202... Read more Reviewed on: 29th March 2023
Dalia Russo's avatar
Dalia Russo

Latest lowest rating:


Waste of time My husband has had car insurance through JL for the last two years. He has had no accidents or claims on his policy which has been paid in full annua... Read more Reviewed on: 18th August 2023

About the Car Insurance

Find out what genuine customers have to say about John Lewis by checking out our John Lewis car insurance reviews.

John Lewis provides a variety of insurance policies for cars, homes, pets and weddings, as well as life insurance. Comprehensive car policies with John Lewis include personal injury cover, a courtesy car and 180 days of European cover as standard. Anybody looking for extra protection can browse the selection of additional add-ons.

What's most important to you from a car insurance policy? Perhaps you require specific features, such as windscreen cover or no claims discount protection? Or maybe excellent customer service is at the top of your list and you’re here to find a company that goes above and beyond? Whatever your needs, check out the John Lewis car insurance reviews on Smart Money People to see how genuine policyholders rate their experiences.

Have you had a car insurance policy with John Lewis? Whether positive or not, share your experience with others. Was the sign–up process quick and simple, or did it perhaps take longer than anticipated? Would you say that the cost of the premium was reasonable for the level of cover you received? Did you have any experience with the customer service team? Did you select any additional extras for your policy, and were you satisfied with these? Write a John Lewis car insurance review today. Together, we can help people like you make better decisions.

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John Lewis Car Insurance reviews (28)

Waste of time

My husband has had car insurance through JL for the last two years. He has had no accidents or claims on his policy which has been paid in full annually. This year he has received a letter stating that he should find a new insurer as the no longer wish to insure him, with no explanation or opportunity to discuss the matter - very poor service. Reviewed on: 18th August 2023

Car insurance service poor

I was driven into 11 months ago. Small scratch only. Wouldn't have used insurance if the other party hadn't tried to apportion blame. Photo evidence of her error. 11 months later still no resolution and so JL car insurance quadrupled my premium! So I pay for their failings. Reviewed on: 4th August 2023
Nicola B's avatar
Nicola B

John Lewis car insurance

As a long serving partner i will never use John Lewis car insurance ever again.Awful service and would advise everybody not to use this company i still cant believe im writing a poor review about the company i work for! Stick to Tesco. Reviewed on: 23rd June 2023
Gary Allan's avatar
Gary Allan

Aggressive and rude

I purchased a car insurance policy with this company on the basis that if it had the name John Lewis on it that it would be a quality product, sadly this is not the case and I have found them to be unprofessional and very rude, it is quite disappointing. I will be avoiding anything John Lewis in the future Reviewed on: 26th April 2023
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