Smart Money People Logo
Share this page
Link copied

Intelligent Insurance: Home Insurance reviews

View other Intelligent Insurance products
2.60
Based on 4 reviews, last reviewed 11th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
25%
4 star
See only 4 star reviews
0%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
75%

Latest highest rating:

5

Flexible product Had difficulty finding a product which would meet our needs of being away for more than a month. Intelligent Insurance were communicative and helpful... Read more Reviewed on: 11th September 2025
Alan Stephen Davies's avatar
Alan Stephen Davies

Latest lowest rating:

1

Worse insurance company. Worse insurance company. The customer service when claiming is absolute rubbish. They will do all they can to make your claim as difficult as possible... Read more Reviewed on: 10th July 2024
imtiaz a's avatar
imtiaz a
Read all reviews Write a review

About this product

Looking to insure your home with Intelligent Insurance? Make sure to read our customer reviews first! Whether you're looking for buildings or contents insurance, reviews from our community will help you decide if Intelligent insurance is right for you. Already got a policy? Write your own Intelligent Insurance review and help others!

Review Intelligent Insurance: Home Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Intelligent Insurance Home Insurance reviews (4)

Flexible product

5
Had difficulty finding a product which would meet our needs of being away for more than a month. Intelligent Insurance were communicative and helpful at providing a product with the necessary requirements Reviewed on: 11th September 2025
Alan Stephen Davies's avatar
Alan Stephen Davies

Worse insurance company.

1
Worse insurance company. The customer service when claiming is absolute rubbish. They will do all they can to make your claim as difficult as possible. Avoid at all costs. Use the big insurers. Reviewed on: 10th July 2024
imtiaz a's avatar
imtiaz a

Beware silly admin charges!!

1
My wife signed up for this but didnt trust them. a few days after signing up and over 10 days before the policy was due to start she tried to cancel and was told there was a £50 admin fee. FOR 1 EMAIL?!!! and for a policy totalling £150 a year. this is a disgrace, means we wont be touching your company in the future and will see what the insurance ombudsman says about the disproportionate charges. 1/3 of a policy cost is not a small charge to cover administration. Remember, once bitten twice shy, a simple "no problem" and a reasonable charge would be better for getting new business in the future. Reviewed on: 22nd September 2020
Steve's avatar
Steve

Extremely Disappointed

1
I am extremely disappointed with Intelligent Insurance and feel that I have been punished for being honest and bringing an error to their attention. It appears that my wife's occupation was recorded incorrectly. I believe that it was an error with their recording system and they believe it was my fault. However it occurred, there was no additional charge on the policy but I had to pay an additional charge of £25 to enter her correct occupation, .  Her place of work was recorded correctly as in state education, she is in fact a teacher. Her occupation was incorrectly recorded as a bacteriologist. (I'm 99.9% certain that I recorded the details correctly.) My advice to you is if using Intelligent Insurance - don't change your occupation during the policy period, or if you do you'd better tell them and face an amendment charge. Because, if you don't tell them, as the agent said to me on the telephone, its quite possible that your policy might not be valid in the event of a claim. I have insured with Zurich Insurance for the last 25 years. Having just retired I thought I'd try an online quote and opted for Intelligent Insurance. Unfortunately I feel it was the least intelligent move to make and will be returning to Zurich Insurance next year. Reviewed on: 11th September 2017
Keith Harries's avatar
Keith Harries

Review Intelligent Insurance: Home Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill