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Review of the Intelligent Insurance, Home Insurance:

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Beware silly admin charges!!

My wife signed up for this but didnt trust them. a few days after signing up and over 10 days before the policy was due to start she tried to cancel and was told there was a £50 admin fee. FOR 1 EMAIL?!!! and for a policy totalling £150 a year. this is a disgrace, means we wont be touching your company in the future and will see what the insurance ombudsman says about the disproportionate charges. 1/3 of a policy cost is not a small charge to cover administration. Remember, once bitten twice shy, a simple "no problem" and a reasonable charge would be better for getting new business in the future. Reviewed on: 22nd September 2020

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