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Policy Expert : Home Insurance reviews

4.78
Based on 8,009 reviews, last reviewed 11th Feb 2024
80% decrease in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpfull staff on the phone when you need help,... Very helpfull staff on the phone when you need help,very easy to renew your insurance on line very competitive price.olso they give lots of advises on... Read more Reviewed on: 22nd January 2024

Latest lowest rating:

1

They never show up in our interview meeting, and nev... They never show up in our interview meeting, and never answer my email. Reviewed on: 11th February 2024
Laggarw's avatar
Laggarw

About the Home Insurance

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (8009)

They never show up in our interview meeting, and nev...

1
They never show up in our interview meeting, and never answer my email. Reviewed on: 11th February 2024
Laggarw's avatar
Laggarw
Reply from Policy Expert Hello, Thanks for taking the time to leave us a review. We would be grateful for the opportunity to look into your comments further but unfortunately, we're unable to locate your policy using the details contained in your review. If you could please contact us at [email protected], we'll pick this up right away. Thanks, Nisha Response date: 20th February 2024
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Policy Expert

WARNING N'T Don't PAYING OUT EVEN ON A TINY CLAIM ..

1
Treated bad by your company had to claim treated like a criminal Had policy cancelled disgusting Co.pany fixed my own roof had to get a company in No thanks to policy expert Reviewed on: 7th February 2024
JENNY's avatar
JENNY
Reply from Policy Expert Hello, Thanks for taking the time to leave us a review. We would be grateful for the opportunity to look into your comments further but unfortunately, we're unable to locate your policy using the details contained in your review. If you could please contact us at [email protected], we'll pick this up right away. Thanks, Nisha Response date: 20th February 2024
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Policy Expert

Very helpfull staff on the phone when you need help,...

5
Very helpfull staff on the phone when you need help,very easy to renew your insurance on line very competitive price.olso they give lots of advises online regularly how to protect you house from burglary and natural disasters Reviewed on: 22nd January 2024

Worst car insurance ever.

1
The service from start to end was appalling. Staff are rude, information provided is misleading but passing the buck is their number one skill. Do not use! Took over 5 weeks to fix my car and no courtesy car was provided even if I paid extra when I took out the insurance. Will never ever use again. Reviewed on: 19th January 2024
MM's avatar
MM
Reply from Policy Expert Hello, Thanks for taking the time to leave your review. I am sorry to hear you were unhappy with your experience with Policy Expert following your recent claim. I'd like the opportunity to investigate this for you but unfortunately I am unable to locate your policy using the details in this review. If you can please email your policy details to [email protected], I'll be sure to pick it up and get back to you. Thanks, Mick Response date: 30th January 2024
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