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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9124 reviews)

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4.76

Based on 9,124 reviews, last reviewed 14th Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9124)

Good quote last year.

I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I cant say a lot. Reviewed on: 14th October 2024

renewal price quote success

Called re renewal price which had gone up considerably, they matched my cheapest quote Reviewed on: 13th October 2024

Less anxiety?

Less Anxiety - Their premiums have been consistently competitive. Customer service has been prompt and helpful. Notice of renewals are sent in plenty of time should one wish to consult the market. Regular advice is received on matters pertinent to any conscientious consumer in all areas of risk - home, car and life policies. A comprehensive service that effectively meets the sometimes complicated needs of the consumer! I would heartily recommend Policy Expert if it's expert advice you require!! Reviewed on: 11th October 2024

Had water scape at home earlier this year and policy...

Had water scape at home earlier this year and policy expert were very good and were very helpful Reviewed on: 11th October 2024

Customer service is very good

Prompt response to telephone query and very helpful. Knew the answer to my query immediately and asked if there was anything else I needed Reviewed on: 11th October 2024

Offering the best choice at competitive pricing with...

Offering the best choice at competitive pricing with a real understanding of consumers needs, very professional Company! Reviewed on: 11th October 2024

Great service

Fortunately, I've never needed to make a claim with this company, but their service when using their online chat was excellent. Their quote was very competitve too. Reviewed on: 11th October 2024

Great value for money...

Clear and easy to use website, great value for money, quick service. Reviewed on: 10th October 2024

Tailored home and contents insurance

Filled in questionnaire on what I had to have for building & contents insurance as needed to renew. There were detailed categories of cover, essentials and add ons. Emergency cover, which being on my own, was particularly important was excellent. Legal cover was complimentary. I could adjust my quote by changing my voluntary excess and they beat the other two quotes I’d researched hands down; so as well as good value for money I felt the insurance was well tailored to my needs. I have insured therefore with Policy Expert for a further year. Reviewed on: 10th October 2024

Excellent long term provider

I have been getting my insurance through Policy Expert for several years. I always get alternative quotes but they always come back cheaper from Policy Expert so I stay with them Reviewed on: 10th October 2024

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