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Ecclesiastical Insurance: Home Insurance reviews

Name: Home Insurance
Rating: 3.25 (8 reviews)

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3.25

Based on 8 reviews, last reviewed 8th Sep 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

4 star

13%

2 star

25%

Latest highest rating:

5

Great philanthropic company Very helpful customer care. Generously give away a lot of money to charities. Reviewed on: 26th August 2023

Latest lowest rating:

1

Avoid by all means Misleading,failed my household of 2 vulnerable adults to remain in property with black contaminated water from flood of property above .2 weeks to iss... Read more Reviewed on: 8th September 2026

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About this product

Before committing to a new home insurance provider, check out customer reviews to gain valuable insight into the provider and its policies. We collect Ecclesiastical Insurance home insurance reviews to help you make an informed decision.

Ecclesiastical Insurance offers both buildings and contents cover, with a specialised home insurance policy available for members of the clergy. Policyholders can benefit from legal expenses and home emergency cover included with all standard policies. Discounts on your premium are available for anyone who volunteers with a registered charity.

Read our Ecclesiastical home insurance reviews to find out how existing customers rate their experiences. Learn what policies they opted for and whether they were satisfied with the price of their premium. Find out if they chose any additional extras and if they found them to be worthwhile. Learn more about the claims process and the provider’s customer service. All of this and more can be found in the reviews below..

Have you had a home insurance policy with Ecclesiastical Insurance? Share your experience with our Smart Money People community. Together, we can help people like you make better financial decisions. Tell us what policy you chose: was it buildings cover, contents cover (or both), or did you take out the clergy policy? Did you use the discount for charity volunteers, and if so, were you satisfied with the end price of your premium? Did you need to make a claim, and if so, how well was it handled? Whether good or bad, write an Ecclesiastical home insurance review today.

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Ecclesiastical Insurance Home Insurance reviews (8)

Avoid by all means

Misleading,failed my household of 2 vulnerable adults to remain in property with black contaminated water from flood of property above .2 weeks to issue claim number no contact for 2 weeks .Contradictive with their policy and one information is relayed on the phone and then in writing is the opposite ,liying for not receiving any photographic evidence ,absolute disgrace .We have been paying our premium for over 9 years never have claimed ..The call handlers are lethargic half asleep ,can never get the details right and every other call we are told that we don’t have a policy with them because they have missed a number there is always an issue and is a red flag if call handler can’t even type policy number what to expect next . Reviewed on: 8th September 2026

Not Christian at all

I am a pastor of a church in Scotland and went to this insurer because of its church/ Christian connection. They would not give me insurance because I have a criminal conviction from when I was a teenager. I just replied this to them: “Thank you for your reply, for which I am grateful. However, I must admit it is very disappointing that a company which for years would have made a fortune out of church work and church workers will not entertain a church-worker (me) because of my past. It is ironic that God Himself sees it fit to wipe my slate clean, yet a Christian/ church-connected insurer will not. Kind regards…….” Reviewed on: 6th October 2025

Generally good but a bit old fashioned to deal with.

I’ve been with ecclesiastical for a few years. Their advisers are always friendly and helpful. The price generally feels quite high though and I haven’t shopped around in a while so I couldn’t say if they’re good value or not. My only frustration is that they’re not easy to contact or deal with. Every interaction requires a phone call and response times are slow. Reviewed on: 28th August 2023

Great philanthropic company

Very helpful customer care. Generously give away a lot of money to charities. Reviewed on: 26th August 2023

Great Value Home Insurance from a not-for-profit company

Working from home, I've found it difficult to find appropriate home insurance. Ecclesiastical understood my circumstances and have provided excellent cover at a reasonable cost. Reviewed on: 14th October 2022

Most complete cover on the market

Competitively priced Home Insurance product that is also the most comprehensive in terms of coverage. Reviewed on: 12th August 2022

Listen and Understand

Ecclesiastical were very good at listening to the particular circumstances around our new home and making sure we got a policy that would cover us sufficiently. Reviewed on: 12th August 2022

Great cover

Easy to read policy wording, very good cover and great customer service! Reviewed on: 3rd February 2020

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