Smart Money People Logo
Share this page
Link copied

GetSafe: Contents Insurance reviews

View other GetSafe products
3.06
Based on 13 reviews, last reviewed 15th Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
15%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
31%

Latest highest rating:

4

Their app is very easy to use. Their app is very easy to use. The chat function is also helpful. The cost is very reasonable. Reviewed on: 15th October 2024
Camila N's avatar
Camila N

Latest lowest rating:

1

Very poor customer service I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Ja... Read more Reviewed on: 21st January 2024
Nick 's avatar
Nick
Read all reviews Write a review

About this product

Review GetSafe: Contents Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GetSafe Contents Insurance reviews (13)

Their app is very easy to use.

4
Their app is very easy to use. The chat function is also helpful. The cost is very reasonable. Reviewed on: 15th October 2024
Camila N's avatar
Camila N

Very poor customer service

1
I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Jan 24’, no reply and no final response despite chasing multiple times. pretty bad service and would never recommend. Reviewed on: 21st January 2024
Nick 's avatar
Nick

Totally incompetent and disrespectful

1
GETSAFE did not process my claims and canceled my insurance. I had to get the Ombudsman involved for follow up and reimbursement. Do not recommend! Do not sign up! Reviewed on: 14th December 2023
Sacha Christianson's avatar
Sacha Christianson

Totally incompet company

1
Took over 6 weeks to START to deal with a very small claim. Very little response from them... gave up in the end.... Reviewed on: 6th December 2023
Neil Waterhouse's avatar
Neil Waterhouse

Getsafe - a new way

4
The good thing about Getsafe is you have all your dealings in an easy to use app. You can keep track of payments, check your claims and contact customer service on there. And they are very reasonable. My only complaint was that there limit for individual valuable items was fairly low, causing me not to renew, but I was happy with my customer service dealings when trying to work that out. Reviewed on: 5th September 2023
PFXD's avatar
PFXD

The Easy way

5
I really like how straight forward they make insurance and also at a much better cost than competitors. Appreciate being able to manage product on the app. Reviewed on: 31st August 2023
C Coxon's avatar
C Coxon

Very simple, very friendly, very good price.

5
Very simple, very friendly, very good price. The app is very simple to use, I recall the setting up of the policy being very easy in comparison to other companies, and contact via email with customer services has always been pleasant and helpful. Reviewed on: 24th August 2023
sarah's avatar
sarah

Best price

5
I haven't had to claim on my policy but the renewal price was the best available Reviewed on: 23rd August 2023
Derrick Nixon's avatar
Derrick Nixon

Great Ins. Company

5
Easy to sign up with,top house insurance at a very affordable price. Reviewed on: 23rd August 2023
Neil Hodgson's avatar
Neil Hodgson

Good company to deal with

5
From setting up the policy, using the app and dealing with the company, very good. Would recommend this company Reviewed on: 22nd August 2023
Jonie Jones's avatar
Jonie Jones

Review GetSafe: Contents Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill