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GetSafe: Contents Insurance reviews

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3.58
Based on 12 reviews, last reviewed 21st Jan 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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8%
3 star
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2 star
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0%
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33%

Latest highest rating:

4

Getsafe - a new way The good thing about Getsafe is you have all your dealings in an easy to use app. You can keep track of payments, check your claims and contact custom... Read more Reviewed on: 5th September 2023
PFXD's avatar
PFXD

Latest lowest rating:

1

Very poor customer service I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Ja... Read more Reviewed on: 21st January 2024
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Nick
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GetSafe Contents Insurance reviews (12)

Very poor customer service

1
I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Jan 24’, no reply and no final response despite chasing multiple times. pretty bad service and would never recommend. Reviewed on: 21st January 2024
Nick 's avatar
Nick

Totally incompetent and disrespectful

1
GETSAFE did not process my claims and canceled my insurance. I had to get the Ombudsman involved for follow up and reimbursement. Do not recommend! Do not sign up! Reviewed on: 14th December 2023
Sacha Christianson's avatar
Sacha Christianson

Totally incompet company

1
Took over 6 weeks to START to deal with a very small claim. Very little response from them... gave up in the end.... Reviewed on: 6th December 2023
Neil Waterhouse's avatar
Neil Waterhouse

Getsafe - a new way

4
The good thing about Getsafe is you have all your dealings in an easy to use app. You can keep track of payments, check your claims and contact customer service on there. And they are very reasonable. My only complaint was that there limit for individual valuable items was fairly low, causing me not to renew, but I was happy with my customer service dealings when trying to work that out. Reviewed on: 5th September 2023
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PFXD

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