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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9124 reviews)

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4.76

Based on 9,124 reviews, last reviewed 14th Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9124)

Easy and quick

I've not had to claim , but the buying experience was excellent. Good price and some freebies thrown in too. Reviewed on: 16th June 2017

Fantastic service

Amazing service and even better price - always a great combo in my book Reviewed on: 15th June 2017

Great value and quality

Easy to use website and policy has loads of added extras that you pay more for on other policies Reviewed on: 15th June 2017

Excellent service and value.

Excellent service and value. Easy no hassle renewal of insurance. Reviewed on: 15th June 2017

value for money

Easy to view all aspects of the policy also providing the cover I required Reviewed on: 15th June 2017

good value via an easy-to-use provider

Renewal price very competitive (unusual in the insurance industry where loyalty is too often penalised!) . Slight changes to policy details made via a professionally managed telephone service...quick connection time, clearly-spoken and competent operators. It's how internet "shopping" ought to be. Reviewed on: 15th June 2017

Couldnt find anything better!!!

Rang to cancel my policy for this year as I thought I had a better offer. After a discussion with the agent got a better deal, price reduced and free legal cost and to top that I didnt know I was also covered for loss of house keys and change of locks. Top that happy days. Reviewed on: 15th June 2017

Best price for me on GoCompare

I won't know if it is a decent policy until I need it! Reviewed on: 15th June 2017

The service was very quick and efficient. I was offered more cover than anticipated.

Very good, quick and professional service. Email confirmations were prompt and informative. Reviewed on: 14th June 2017

Great service

Recently bought house insurance. Quick and easy to purchase on website and when I needed to call them call was answered instantly and my query was handled on a professional manner. Great service so far Would recommend Reviewed on: 14th June 2017

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