Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Easy and quick

5
I've not had to claim , but the buying experience was excellent. Good price and some freebies thrown in too. Reviewed on: 16th June 2017

Fantastic service

5
Amazing service and even better price - always a great combo in my book Reviewed on: 15th June 2017

Great value and quality

5
Easy to use website and policy has loads of added extras that you pay more for on other policies Reviewed on: 15th June 2017

Excellent service and value.

5
Excellent service and value. Easy no hassle renewal of insurance. Reviewed on: 15th June 2017

value for money

4
Easy to view all aspects of the policy also providing the cover I required Reviewed on: 15th June 2017

good value via an easy-to-use provider

4
Renewal price very competitive (unusual in the insurance industry where loyalty is too often penalised!) . Slight changes to policy details made via a professionally managed telephone service...quick connection time, clearly-spoken and competent operators. It's how internet "shopping" ought to be. Reviewed on: 15th June 2017

Couldnt find anything better!!!

5
Rang to cancel my policy for this year as I thought I had a better offer. After a discussion with the agent got a better deal, price reduced and free legal cost and to top that I didnt know I was also covered for loss of house keys and change of locks. Top that happy days. Reviewed on: 15th June 2017

Best price for me on GoCompare

5
I won't know if it is a decent policy until I need it! Reviewed on: 15th June 2017

The service was very quick and efficient. I was offered more cover than anticipated.

4
Very good, quick and professional service. Email confirmations were prompt and informative. Reviewed on: 14th June 2017

Great service

5
Recently bought house insurance. Quick and easy to purchase on website and when I needed to call them call was answered instantly and my query was handled on a professional manner. Great service so far Would recommend Reviewed on: 14th June 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products