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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9120 reviews)

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4.78

Based on 9,120 reviews, last reviewed 3rd Apr 2025

90% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I had scape water in my house last year. I had scape water in my house last year. they sent people to check the damage and paid out without quibble. and we’re still the cheapest to insure my ... Read more Reviewed on: 3rd April 2025

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

Overjoyed

Having used Policy Experts for some time now I'm happy to keep using them, their policy's are a fair price and so compacted. The Customer service is very good and they are always ready to help, And always very polite, that's why I would use them again and recommended to family and friends. Thankyou Kevin from Birmingham. Reviewed on: 21st June 2017

Review

Easy to use, straight forward and beat my previous quote. Reviewed on: 21st June 2017

Nothing bad to say at all

Great service, great price and I would recommend Reviewed on: 21st June 2017

Home Insurance Review

My Experience of dealing with Policy Expert is a hassle free, Tailored questions which seemed relevant to my Insurance needs and very reasonably priced too. Reviewed on: 20th June 2017

It was a quick & easy to get a quote & the process there after to purchase

It was a quick & easy to get a quote & the process there after to purchase Reviewed on: 20th June 2017

Problem free, easy, good value

Never had to claim but have found the company professional and have had no problems, happy with premiums and they hadn't gone up too much on renewal so have kept with them. Reviewed on: 20th June 2017

Great value

Good price without skipping the important parts Reviewed on: 19th June 2017

Excellent service...so far

We only signed up for a Policy Expert homes and content policy last week so my experience to date is limited. However, I found the website very easy to use and I did have an issue as I mistakenly gave the wrong email address and therefore did not receive any confirmation. I phoned to clarify and got straight through to a customer assistant without waiting (very unusual in this day and age!) and she was extremely helpful and had resolved the problem in a couple of minutes. Excellent service...so far. Reviewed on: 19th June 2017

Efficient service and a good value policy

I had to renew my home contents insurance policy and to amend one detail. The assistant I spoke to dealt with the matter qickly and efficiently, and the policy came down in price. Reviewed on: 18th June 2017

Fantastic value for money

Enhanced cover with a 66% reduction in premium price absolutely fantastic. Reviewed on: 18th June 2017

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