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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

great service

Accurate home insurance no nonsense policy covers exactly what i need it to, very good communication Reviewed on: 29th June 2017

Great price

Really easy website to use. Great price and included everything we needed. Thank you for your service so far Reviewed on: 29th June 2017

Good company

Excellent friendly staff, very competitive pricing. Reviewed on: 29th June 2017

Saved lots!

Haven't had cause to use the insurance but pleased with the price. Reviewed on: 27th June 2017

Home insurance renew

For the first time in years my renewal cost from my existing provider has not increased more than a few pounds, this was my first year with Policy Expert and so far all has been very easy to use. Reviewed on: 27th June 2017

Good service

Very good comunication from the outset and easy to take out new policy. Have had previous policys and not been disapointed. Reviewed on: 27th June 2017

Simple, straightforward and concise.

Very easy to navigate. Clear and direct. Reviewed on: 27th June 2017

Fast and Efficient Service

It was easy to find the information I wanted and add extras to the policy as needed. The site was simple and user friendly to navigate around and the service was quick and got the job done in no time. Thanks for the minimal effort that was needed to recover our home. Reviewed on: 27th June 2017

Extremely helpful

The lady I spoke to over the telephone was very helpful and informative. Offered to try and get me a better deal which she did her best with and came very close to the comparison prices I already had so due to the care and attention this adviser gave I decided to stay with Policy expert. Reviewed on: 26th June 2017

Quick and painless

Never had to claim, so I can't describe what they are like in those circumstances, but hassle free and very cost effective to get cover Reviewed on: 26th June 2017

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