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Policy Expert : Home Insurance reviews

4.79
Based on 9,119 reviews, last reviewed 31st Oct 2024
89% decrease in 5 star reviews
in the past 90 days
56% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024
Vinay G's avatar
Vinay G

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9119)

Good value, easy to sort insurance

5
Searched online last year for best value policy and found that Policy Expert offered just what I was looking for. At renewal time I was pleasantly surprised that I was not being ripped off for staying as a quick check online showed that Policy Expert was still the best value for me. Not had to claim but I would recommend to my family and friends to see if Policy Expert works for them. Reviewed on: 22nd June 2017

Lovely people to deal with

5
I find buying insurance a real pain , but have to say that these people were very helpful and by no means pushy or aggressive sellers. Worth trying , IMHO ! Reviewed on: 22nd June 2017

Excellent

5
Such excellent customer service from start to finish. I will be highly recommending Policy Expert to friends and family. Also the cheapest price on the market! Reviewed on: 22nd June 2017

Policy renewal

1
Policy was automatically renewed a week before the renewal date. No letter or anything sent to us. And surprise surprise, the policy is more expensive. Reviewed on: 22nd June 2017

Very smooth customer experience

5
Excellent customer service. Unlike most companies that penalize you for loyalty, this company actually gives you a discount! Reviewed on: 22nd June 2017

very good service and helpfull

4
could not ask for more and hope its the same if I ever had to claim Reviewed on: 22nd June 2017

Realy good customer service

5
The whole thing from start to finish was handled with experience and curtisy I was very impressed and thank you was again for your service Reviewed on: 22nd June 2017

Extraordinary

5
I'm one of those people who gets cross with insurance companies that offer a good deal in the first year and beef up the premiums in subsequent years in the hope I won't be bothered to shop around- and I really wish I didn't have to! When I first got a quote from Policy Expert I didn't believe it and rang them to ask what the catch was: what things were being left out, or what whopping excess was involved or what bit of small print was going to catch me out. There doesn't appear to be one! Reviewed on: 21st June 2017

Easy transaction

4
Easy transaction, just renewed for year 3 with policy expert. They always match any other quote. Luckily I have had no reason to make a claim but cannot envisage any issues if I did. Reviewed on: 21st June 2017

Overjoyed

5
Having used Policy Experts for some time now I'm happy to keep using them, their policy's are a fair price and so compacted. The Customer service is very good and they are always ready to help, And always very polite, that's why I would use them again and recommended to family and friends. Thankyou Kevin from Birmingham. Reviewed on: 21st June 2017

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