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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

very good experince

very good policy i will deffinatley tell my friends . Reviewed on: 1st July 2017

Simple Fast and Cheaper

I saved £115 on my home insurance. Straight forward quote and a few extra cover items that my old insurance couldn't match, unless I wanted to increase my payment. Not rocket science! Reviewed on: 30th June 2017

Super easy

Super easy to sort and saves money too :) thanks Reviewed on: 30th June 2017

Easy to understand and included many benefits that were extras with others

Been a property owner for more years than I care to remember and know to read beneath the surface Reviewed on: 30th June 2017

Excellent

Best price with most cover. Most things included unlike some other companies where you have to pay extra for extras. Very happy. Reviewed on: 30th June 2017

Consistant

It is pleasing that I do not need to change insurer each year as Policy Expert keep prices sensible on renwable Reviewed on: 30th June 2017

Great service

Simple effective service. Will continue my business. Reviewed on: 30th June 2017

Great value

Excellent renewal price and first class service from the telephone team. Fourth year with this company. Everything to a high standard. Reviewed on: 30th June 2017

Reduced premium

Was with policy expert for 2yrs. Renewal was increased. I spoke to a n advisor and she reduced to £5 less than last year. Well pleased Reviewed on: 30th June 2017

Fast and Helpful

Excellent service. Fast service on renewal of policy. All details to hand. Polite and helpful. Reviewed on: 30th June 2017

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