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Policy Expert : Home Insurance reviews

4.79
Based on 9,119 reviews, last reviewed 31st Oct 2024
94% decrease in 5 star reviews
in the past 90 days
56% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024
Vinay G's avatar
Vinay G

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9119)

Fast and Efficient Service

5
It was easy to find the information I wanted and add extras to the policy as needed. The site was simple and user friendly to navigate around and the service was quick and got the job done in no time. Thanks for the minimal effort that was needed to recover our home. Reviewed on: 27th June 2017

Extremely helpful

5
The lady I spoke to over the telephone was very helpful and informative. Offered to try and get me a better deal which she did her best with and came very close to the comparison prices I already had so due to the care and attention this adviser gave I decided to stay with Policy expert. Reviewed on: 26th June 2017

Quick and painless

4
Never had to claim, so I can't describe what they are like in those circumstances, but hassle free and very cost effective to get cover Reviewed on: 26th June 2017

Holiday & Home Insurance

4
Great price with plenty of cover. Reviewed on: 25th June 2017

Quick and Simple

5
I found them on a comparison site, and they were really competitively priced. It was quick and easy to set up - and I had all m policy information very promptly. Reviewed on: 24th June 2017

House insurance renewal

5
Quick and easy. Helpful service. Good prices too. Reviewed on: 24th June 2017

Great prices and service

5
I've been with Policy Expert for a number of years now and the prices are always very good, renewal is straight forward, and I've had no problems. Reviewed on: 24th June 2017

No problems

3
Haven't had to call on them yet, so it's hard to review their customer service, but the initial set up and renewal was seamless and the price, even on renewal was good. Reviewed on: 24th June 2017

Excellent service.

5
Excellent and easy to use. Would recommend. Reviewed on: 22nd June 2017

So simple

5
Easy to use on line system, great deal, lovely telephone staff. What else do you need. Thanks. Reviewed on: 22nd June 2017

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