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Policy Expert : Home Insurance reviews

4.78
Based on 9,120 reviews, last reviewed 3rd Apr 2025
83% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had scape water in my house last year. I had scape water in my house last year. they sent people to check the damage and paid out without quibble. and we’re still the cheapest to insure my ... Read more Reviewed on: 3rd April 2025
JAVID MANOOCHEHRI's avatar
JAVID MANOOCHEHRI

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs
...

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Policy Expert Home Insurance reviews (9120)

Simple, straightforward and concise.

5
Very easy to navigate. Clear and direct. Reviewed on: 27th June 2017

Fast and Efficient Service

5
It was easy to find the information I wanted and add extras to the policy as needed. The site was simple and user friendly to navigate around and the service was quick and got the job done in no time. Thanks for the minimal effort that was needed to recover our home. Reviewed on: 27th June 2017

Extremely helpful

5
The lady I spoke to over the telephone was very helpful and informative. Offered to try and get me a better deal which she did her best with and came very close to the comparison prices I already had so due to the care and attention this adviser gave I decided to stay with Policy expert. Reviewed on: 26th June 2017

Quick and painless

4
Never had to claim, so I can't describe what they are like in those circumstances, but hassle free and very cost effective to get cover Reviewed on: 26th June 2017

Holiday & Home Insurance

4
Great price with plenty of cover. Reviewed on: 25th June 2017

Quick and Simple

5
I found them on a comparison site, and they were really competitively priced. It was quick and easy to set up - and I had all m policy information very promptly. Reviewed on: 24th June 2017

House insurance renewal

5
Quick and easy. Helpful service. Good prices too. Reviewed on: 24th June 2017

Great prices and service

5
I've been with Policy Expert for a number of years now and the prices are always very good, renewal is straight forward, and I've had no problems. Reviewed on: 24th June 2017

No problems

3
Haven't had to call on them yet, so it's hard to review their customer service, but the initial set up and renewal was seamless and the price, even on renewal was good. Reviewed on: 24th June 2017

Excellent service.

5
Excellent and easy to use. Would recommend. Reviewed on: 22nd June 2017

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