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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Good company

4
Excellent friendly staff, very competitive pricing. Reviewed on: 29th June 2017

Saved lots!

3
Haven't had cause to use the insurance but pleased with the price. Reviewed on: 27th June 2017

Home insurance renew

5
For the first time in years my renewal cost from my existing provider has not increased more than a few pounds, this was my first year with Policy Expert and so far all has been very easy to use. Reviewed on: 27th June 2017

Good service

4
Very good comunication from the outset and easy to take out new policy. Have had previous policys and not been disapointed. Reviewed on: 27th June 2017

Simple, straightforward and concise.

5
Very easy to navigate. Clear and direct. Reviewed on: 27th June 2017

Fast and Efficient Service

5
It was easy to find the information I wanted and add extras to the policy as needed. The site was simple and user friendly to navigate around and the service was quick and got the job done in no time. Thanks for the minimal effort that was needed to recover our home. Reviewed on: 27th June 2017

Extremely helpful

5
The lady I spoke to over the telephone was very helpful and informative. Offered to try and get me a better deal which she did her best with and came very close to the comparison prices I already had so due to the care and attention this adviser gave I decided to stay with Policy expert. Reviewed on: 26th June 2017

Quick and painless

4
Never had to claim, so I can't describe what they are like in those circumstances, but hassle free and very cost effective to get cover Reviewed on: 26th June 2017

Holiday & Home Insurance

4
Great price with plenty of cover. Reviewed on: 25th June 2017

Quick and Simple

5
I found them on a comparison site, and they were really competitively priced. It was quick and easy to set up - and I had all m policy information very promptly. Reviewed on: 24th June 2017

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