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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to understand and included many benefits that were extras with others

Been a property owner for more years than I care to remember and know to read beneath the surface Reviewed on: 30th June 2017

Excellent

Best price with most cover. Most things included unlike some other companies where you have to pay extra for extras. Very happy. Reviewed on: 30th June 2017

Consistant

It is pleasing that I do not need to change insurer each year as Policy Expert keep prices sensible on renwable Reviewed on: 30th June 2017

Great service

Simple effective service. Will continue my business. Reviewed on: 30th June 2017

Great value

Excellent renewal price and first class service from the telephone team. Fourth year with this company. Everything to a high standard. Reviewed on: 30th June 2017

Reduced premium

Was with policy expert for 2yrs. Renewal was increased. I spoke to a n advisor and she reduced to £5 less than last year. Well pleased Reviewed on: 30th June 2017

Fast and Helpful

Excellent service. Fast service on renewal of policy. All details to hand. Polite and helpful. Reviewed on: 30th June 2017

Great cover at a great price

My cover has hardly risen in price on renewal and it is very easy to renew with helpful knowledgeable staff. Reviewed on: 29th June 2017

Value for money

Having reviewed many policies , policy expert home insurance policy met my requirements at competitive. This is my second year with the company Reviewed on: 29th June 2017

Superb - really happy!

Easy to use system, policy documents emailed to me straight away. Competitively priced cover, half the price of my existing insurer and with extra cover. Very happy bunny. Would recommend Reviewed on: 29th June 2017

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