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Policy Expert : Home Insurance reviews

4.77
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Consistant

4
It is pleasing that I do not need to change insurer each year as Policy Expert keep prices sensible on renwable Reviewed on: 30th June 2017

Great service

5
Simple effective service. Will continue my business. Reviewed on: 30th June 2017

Great value

5
Excellent renewal price and first class service from the telephone team. Fourth year with this company. Everything to a high standard. Reviewed on: 30th June 2017

Reduced premium

5
Was with policy expert for 2yrs. Renewal was increased. I spoke to a n advisor and she reduced to £5 less than last year. Well pleased Reviewed on: 30th June 2017

Fast and Helpful

5
Excellent service. Fast service on renewal of policy. All details to hand. Polite and helpful. Reviewed on: 30th June 2017

Great cover at a great price

5
My cover has hardly risen in price on renewal and it is very easy to renew with helpful knowledgeable staff. Reviewed on: 29th June 2017

Value for money

4
Having reviewed many policies , policy expert home insurance policy met my requirements at competitive. This is my second year with the company Reviewed on: 29th June 2017

Superb - really happy!

5
Easy to use system, policy documents emailed to me straight away. Competitively priced cover, half the price of my existing insurer and with extra cover. Very happy bunny. Would recommend Reviewed on: 29th June 2017

great service

5
Accurate home insurance no nonsense policy covers exactly what i need it to, very good communication Reviewed on: 29th June 2017

Great price

5
Really easy website to use. Great price and included everything we needed. Thank you for your service so far Reviewed on: 29th June 2017

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