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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Great service

I look around each year for the best policy and this one fit for me this year. Thanks Reviewed on: 9th July 2017

Fabulous

Fabulous customer service would highly recommend thank you xx Reviewed on: 8th July 2017

Home insurance

Purchased policy last year and renewed this year Reviewed on: 8th July 2017

It was a quick and easy process. Thank you

The offer everything and more for a fraction of the price, I was quoted a renewal of just over £300 and Policy experts smashed that by almost half. What's not to love when you are now covered for more than before. Reviewed on: 8th July 2017

Fantastic service all round

Quick and uncomplicated set up, Fairly price with loads to offer. Reviewed on: 7th July 2017

Helpful and friendly.

The phone contact was helpful and friendly and the website was easy to follow. Reviewed on: 7th July 2017

Quick and easy

Quickly matched price of other online quotes so renewed my policy again with them so making things nice and easy. Reviewed on: 7th July 2017

No complications and very straightforward

EXCELLENT COMMUNICATION, VERY PROFESSIONAL SERVICE AND COMMUNICATION FROM THE PERSON WHO DEALT WITH MY HOME/HOUSE INSURANCE. Reviewed on: 7th July 2017

Saved money

Selected this policy via Compare the Market. Cheapest by far and for the same cover it saved me £300 per year. Reviewed on: 7th July 2017

Pain free house insurance

Switched to Policy Expert and it couldn't have been easier. Reviewed on: 7th July 2017

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