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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value home insurance

I was paying around £600 a year for my home and contents insurance and was looking to make some savings. I used a price comparison website which led me to Policy Expert, and they've saved me around £400! Friendly and efficient service and even got 2 for 1 on cinema tickets! Reviewed on: 6th July 2017

Great cover decent price

Easy to set up and all information sent instantly Reviewed on: 5th July 2017

Excellent straightforward service

Easy to organise, straightforward and clear. Emails were sent within seconds of filling in details. Most competitive rates even when altered things like accidental damage. Reviewed on: 5th July 2017

Home insurance renewal

It was very easy to take quotation and then to proceed to get insurance. Whole process was straight forward with No hidden catches. Reviewed on: 5th July 2017

Excellent service

Affordable renewal prices and excellent and efficient service. Reviewed on: 5th July 2017

Amazing value for even more than I could get elsewhere!

I had my renewal quote come through from my insurance company I was with and it seemed a little high. On shopping around online policy expert stood out straight away due to be such a great price and on investigation they offer more than most and certainly more than I had with previous broker. Very happy. Reviewed on: 5th July 2017

Everything I want from a home insurance policy

Very user friendly, everything I need and at a great price! What more could you ask for? Very happy customer Reviewed on: 4th July 2017

Easy

StrIght forward and easy to apply. Reviewed on: 2nd July 2017

Great price with great incentive

Easy to sort and quick to action Reviewed on: 2nd July 2017

Excellent customer service

Very professional , informative , friendly service , more like a chat over insurance , not the obvious robot following a script , which the young lady was still discreetly doing , my policy documents came through my e mail even before the call had finished . Saved me £40 on my previous insurers renewal with twice the cover, Reviewed on: 2nd July 2017

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