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Simply Business: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.13 (46 reviews)

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4.13

Based on 45 reviews, last reviewed 6th Sep 2026

75% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

62%

18%

11%

2 star

Latest highest rating:

5

Easily accessible information Simply Business provide timely, clear information and an easily accessible and user friendly website, to make policy renewal straightforward. Reviewed on: 6th September 2026

Latest lowest rating:

1

Simply Business Simply S***t Simply Business is an incompetent shambles with tech from the ark that makes it as hard as possible for a customer to do a simple renewal on-line. Too... Read more Reviewed on: 16th July 2026

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About this product

Does Simply Business landlord insurance do a good job protecting your property? Read and write our Smart Money People Simply Business landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market.

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Simply Business Landlord Insurance reviews (46)

Payment problem for Insurance renewal

One problem was with the payment for COLL2445953XB this year. You assumed the card was the same, but it had been replaced. The, when I tried to register the new card, you asked for a payment of £0.00! I tried again and this time got a verification with a phone call, and made the payment successfully. Not really a smooth process. Reviewed on: 7th September 2026

Easily accessible information

Simply Business provide timely, clear information and an easily accessible and user friendly website, to make policy renewal straightforward. Reviewed on: 6th September 2026

Quick and efficient renewal service

Quick and efficient renewal service Reviewed on: 19th August 2026

Using for a long time no complaint.

Using for a long time no complaint. Reviewed on: 17th August 2026

rate hike on renewal

Didn’t respond when I wanted to query the rate hike (33%) at annual renewal. Reviewed on: 14th August 2026

Reply from Simply Business Hi Rowley, we're sincerely sorry to hear this was your experience. Our team are always very happy to look at other options for your renewal. The quickest was to get help is by calling our UK contact centre on 0333 014 6683. Please do give us a call if you're still in need of insurance for this year. Thank you and take care. Response date: 17th August 2026

Long winded changing bank details

Long winded changing bank details Reviewed on: 18th July 2026

Reply from Simply Business We're sorry to hear that was your experience and appreciate you sharing your feedback with us. Response date: 20th July 2026

Very good and easy exercise to renew my insurance

Very good and easy exercise to renew my insurance Reviewed on: 17th July 2026

Reply from Simply Business Thanks for letting us know, Dominic! That's great to hear. Take care. Response date: 20th July 2026

Simply Business Simply S***t

Simply Business is an incompetent shambles with tech from the ark that makes it as hard as possible for a customer to do a simple renewal on-line. Took me two hours through a welter of endless passwords and misfiring tecg to do it. Then as I got my renewal policy that starts in Julky 2026 - the start date is given as 2025 - which means the policy is already void! This is the kind of service you can expect. Don't bother - I will be going elsewhere next renewal. Reviewed on: 16th July 2026

Reply from Simply Business Hi Nick, thanks for sharing your feedback. We're really sorry to hear you didn't have a smooth experience renewing your policy online. It certainly shouldn't be that difficult. If you haven't had your new policy through, or want to query anything else, the fastest way to get help is by calling our UK team on 0333 014 6683. In the meantime, we're very sorry for the inconvenience. Take care. Response date: 20th July 2026

Good online process

Online with simple steps to capture information to provide quotation. Reviewed on: 8th July 2026

Annoying pop ups asking for a review whilst trying t...

Annoying pop ups asking for a review whilst trying to complete the purchase. Reviewed on: 4th July 2026

Reply from Simply Business Hi Keith, we're sorry that this happened and appreciate you bringing it to our attention. We'll look into it. If you need help with anything else please give us a call: 0333 014 6683. Or try the Support pages on our website. Take care. Response date: 6th July 2026

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