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Simply Business: Business Insurance reviews

Name: Business Insurance
Rating: 4.5 (22 reviews)

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4.71

Based on 22 reviews, last reviewed 20th Jan 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

14%

2 star

Latest highest rating:

5

Great value great customer service colleagues and ov... Great value great customer service colleagues and over all very pleased Reviewed on: 20th January 2026

Latest lowest rating:

1

Rip off I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by... Read more Reviewed on: 11th September 2017

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About this product

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Simply Business Business Insurance reviews (22)

Great value great customer service colleagues and ov...

Great value great customer service colleagues and over all very pleased Reviewed on: 20th January 2026

Reply from Simply Business We're delighted to read your comments, Claire. Please reach out if we can be of any further help. All the best. Response date: 22nd January 2026

Simple and straightforward process.

Simple and straightforward process. Reviewed on: 12th January 2026

Reply from Simply Business Thanks for your feedback, Mark! Response date: 19th January 2026

Great Customer Service

Customer service has always been good and renewing or updating my policies has always been clear and straightforward. Reviewed on: 8th October 2025

Reply from Simply Business Great to hear you've had no issues renewing and changing your policy, Olivia. Thanks for your five star review! Response date: 8th October 2025

Really simple to use and gave really good value opti...

Really simple to use and gave really good value options to choose form. Reviewed on: 2nd October 2025

Reply from Simply Business Thanks for your excellent feedback, James! Great to know you're happy with everything so far. Take care. Response date: 6th October 2025

Live up to there Name

Very help full and explain everything thoroughly, had to call to ask few questions and make a claim and was straight forward and simply to do. They live up to there name Reviewed on: 2nd October 2025

Reply from Simply Business We're delighted to hear you're happy with our claims process and that we've been able to heolp. Thanks for taking the time to share your good experience with Simply Business. Response date: 6th October 2025

The process was quick, simple and easy to understand.

The process was quick, simple and easy to understand. I was presented with a range of clear options. Reviewed on: 2nd October 2025

Reply from Simply Business We're really pleased to hear you found the process so simple and straightforward. Thanks for your feedback! Response date: 6th October 2025

Simply business - simply the best.

Have used simply business for years, they offer competitive rates with decent packages. Will continue to use them. Reviewed on: 2nd October 2025

Reply from Simply Business Thank you very much. We're delighted you've been happy to stay with us over the years. Response date: 6th October 2025

Easy to use and highly competitive quotes.

Easy to use and highly competitive quotes. They also have a good referral scheme! Reviewed on: 5th September 2025

Reply from Simply Business Your positive feedback means a lot to us, Sarah. Great to hear you're making use of our Refer A Friend scheme, too! Take care. Response date: 15th September 2025

Good customer service when you need to ring up.

Good customer service when you need to ring up. Reviewed on: 4th September 2025

Reply from Simply Business We're really pleased you thought so, Angela. Thanks very much for your review. Response date: 15th September 2025

Simply Business Insurance is taylormade to suit each...

Simply Business Insurance is taylormade to suit each individual business and its needs. The premiums are very good value for money but the five star rating comes from the wealth of information, help and support for small businesses and start ups. Reviewed on: 11th October 2024

Reply from Simply Business Hi Vicki, we're delighted to hear you find our free resources useful and really appreciate you taking the time to review our service. Thank you! Response date: 24th October 2024

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