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Simply Business: Business Insurance reviews

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4.65
Based on 20 reviews, last reviewed 8th Oct 2025
600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
15%
See only 3 star reviews
10%
2 star
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Great Customer Service Customer service has always been good and renewing or updating my policies has always been clear and straightforward. Reviewed on: 8th October 2025
Olivia L's avatar
Olivia L

Latest lowest rating:

1

Rip off I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by... Read more Reviewed on: 11th September 2017
Brookfield Gm's avatar
Brookfield Gm
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About this product

Our Simply Business Breakdown Insurance reviews can help you to find out what life as a Simply Business customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Simply Business Business Insurance reviews (20)

Business Insurance you can trust

5
Very easy to deal with, courteous and professional. Reviewed on: 23rd August 2024
Ian Roberts's avatar
Ian Roberts
Reply from Simply Business Thanks so much for your kind comments, Ian. Take care. Response date: 28th August 2024
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Simply Business

Simply the best!

5
Really easy service, auto renewal and helpful emails Reviewed on: 23rd August 2024
Claire B's avatar
Claire B
Reply from Simply Business Wow – thank you, Claire! Response date: 28th August 2024
Simply Business Logo
Simply Business

Business insurance

4
Fairly happy with my product. Affordable Reviewed on: 23rd August 2024
Ani's avatar
Ani
Reply from Simply Business Thanks for your review, Ani! Do let us know if we can be of any further help. Response date: 28th August 2024
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Simply Business

Peace of mind is worth every penny

5
Simply business insurance have provided me with an excellent level of cover perfectly tailored to my needs. Their customer service is friendly and thorough and I wouldn’t hesitate to phone if I needed to make a change to my policy. Reviewed on: 23rd August 2024
danielbransby@googlemail.com's avatar
[email protected]
Reply from Simply Business We're delighted to hear you're happy with everything, Daniel. Thanks for your review :) Response date: 28th August 2024
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Simply Business

Peace of Mind

5
Provides me with PLI to support my self employment Reviewed on: 13th October 2023
debbie.ashley00@gmail.com's avatar
[email protected]
Reply from Simply Business Thanks so much for your five star review. Response date: 3rd November 2023
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Simply Business

Efficient service, right level of communications

4
I've used SImply Business for several years. They contact me in advance of renewals and offer competitive quotes. They're on the end of the phone to talk through them and are well informed about what they offer. Feels like a genuine professional to professional conversation, and doesn't take longer than it needs to. Job done! Reviewed on: 17th July 2023
T N's avatar
T N
Reply from Simply Business We really appreciate you taking the time to share your positive feedback, thank you. It's great to know you're happy with everything. Take care. Response date: 30th August 2023
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Simply Business

Simply business review

4
Simply business is a great business insurance company but before start using it you have to know some facts regarding simply business, which you check in https://kk-mart.com Reviewed on: 13th March 2023
Financial Freedom's avatar
Financial Freedom
Reply from Simply Business Thanks for rating us four stars! Response date: 30th August 2023
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Simply Business

Recommend

5
I use tham for last 5 years very good service Reviewed on: 6th February 2022
Hysenaj Gezim's avatar
Hysenaj Gezim
Reply from Simply Business Thank you, Hysenaj! Response date: 30th August 2023
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Simply Business

Good service but lacking a crucial differenciaton

3
Unfortunately, Simply Business have restricted themselves by not allowing the customer to differentiate between US law and US territory, which caused me to leave them after agreeing to rearrange my client's contract under UK law (even though she resides in the US). The inlcusion of US law increased a premium tenfold, so it is a no-brainer that the customer will leave if this option is not available. Reviewed on: 15th September 2017
Hannah Rose Brooks's avatar
Hannah Rose Brooks
Reply from Simply Business Thanks very much for giving us your helpful feedback on this, Hannah. Response date: 22nd October 2021
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Simply Business

Rip off

1
I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by simply business. However 1month later my renewal arrived and was over £200 more per annum .I find this shocking and usary .I have removed my business from their books after 11 years . Do Not Use Simply Business Reviewed on: 11th September 2017
Brookfield Gm's avatar
Brookfield Gm
Reply from Simply Business Hi, thank you for your feedback. Firstly, we're sorry that we haven't picked this up sooner, we already actively monitor our customer reviews on three major sites and unfortunately missed this at the time. Secondly, we're sorry that you were so unhappy with your renewal price after having made a claim. Unfortunately sometimes a claim can result in a higher premium the following year but the the price can also affected by a number of other factors. It's a real shame we weren't able to offer you a more competitive quote on this occasion and we're very sorry to lose you as a customer. Thank you for your comments and take care. Response date: 22nd October 2021
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Simply Business

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