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Simply Business: Business Insurance reviews

Name: Business Insurance
Rating: 4.78 (25 reviews)

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4.78

Based on 25 reviews, last reviewed 28th Mar 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

12%

2 star

Latest highest rating:

5

5 star service, simple and quick 5 star service, simple and quick Reviewed on: 28th March 2026

Latest lowest rating:

1

Rip off I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by... Read more Reviewed on: 11th September 2017

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Simply Business Business Insurance reviews (25)

Efficient service, right level of communications

I've used SImply Business for several years. They contact me in advance of renewals and offer competitive quotes. They're on the end of the phone to talk through them and are well informed about what they offer. Feels like a genuine professional to professional conversation, and doesn't take longer than it needs to. Job done! Reviewed on: 17th July 2023

Reply from Simply Business We really appreciate you taking the time to share your positive feedback, thank you. It's great to know you're happy with everything. Take care. Response date: 30th August 2023

Simply business review

Simply business is a great business insurance company but before start using it you have to know some facts regarding simply business, which you check in https://kk-mart.com Reviewed on: 13th March 2023

Reply from Simply Business Thanks for rating us four stars! Response date: 30th August 2023

Recommend

I use tham for last 5 years very good service Reviewed on: 6th February 2022

Reply from Simply Business Thank you, Hysenaj! Response date: 30th August 2023

Good service but lacking a crucial differenciaton

Unfortunately, Simply Business have restricted themselves by not allowing the customer to differentiate between US law and US territory, which caused me to leave them after agreeing to rearrange my client's contract under UK law (even though she resides in the US). The inlcusion of US law increased a premium tenfold, so it is a no-brainer that the customer will leave if this option is not available. Reviewed on: 15th September 2017

Reply from Simply Business Thanks very much for giving us your helpful feedback on this, Hannah. Response date: 22nd October 2021

Rip off

I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by simply business. However 1month later my renewal arrived and was over £200 more per annum .I find this shocking and usary .I have removed my business from their books after 11 years . Do Not Use Simply Business Reviewed on: 11th September 2017

Reply from Simply Business Hi, thank you for your feedback. Firstly, we're sorry that we haven't picked this up sooner, we already actively monitor our customer reviews on three major sites and unfortunately missed this at the time. Secondly, we're sorry that you were so unhappy with your renewal price after having made a claim. Unfortunately sometimes a claim can result in a higher premium the following year but the the price can also affected by a number of other factors. It's a real shame we weren't able to offer you a more competitive quote on this occasion and we're very sorry to lose you as a customer. Thank you for your comments and take care. Response date: 22nd October 2021

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