Looking for The Insurance Octopus business insurance reviews written by other business owners like yourself and people who've actually lived with the policy? Check out what our community says below to get a better idea about & The Insurance Octopus,...
READ MORELooking for The Insurance Octopus business insurance reviews written by other business owners like yourself and people who've actually lived with the policy? Check out what our community says below to get a better idea about & The Insurance Octopus, whether it's ease of understanding the policy, experience and cost of making a claim, or just plain customer service. Our community shares their reviews so that you can find the best business insurance policy that's right for your company!
Customer Service
57% of feedback is Process related
Top Age Profile: 35-44
Top Channel Preference: Online
294 reviews
Very poor communication exploiting COVID to con customers
This company should not be trusted.
Reviewed on 10th July 2020G. Sugden![]()
Wont be back
taking on a new premises so needed a bit of help with what we needed cover for. The guy was rude, unhelpful and said he would email a quote on predicted figures until we could find out more. He clearly wanted the business that day and didn't hear from... Read more
taking on a new premises so needed a bit of help with what we needed cover for. The guy was rude, unhelpful and said he would email a quote on predicted figures until we could find out more. He clearly wanted the business that day and didn't hear from him again.
Waste of time!Reviewed on 1st July 2020Sharon butler![]()
Terrible Customer Service
I have been persistently called again and again regarding the insurance for me business. When the member of staff calling from Insurance Octopus was getting straight through to me he was so rude to me staff, all he cared about was getting to speak to... Read more
I have been persistently called again and again regarding the insurance for me business. When the member of staff calling from Insurance Octopus was getting straight through to me he was so rude to me staff, all he cared about was getting to speak to the right person to get his commission. Terrible service. Went elsewhere and will not be using this company ever.
Reviewed on 17th February 2020H_Finances![]()
Excellent service
I've been using Insurance Octopus for 5 years now and they have always provided excellent service tracking down competitive policies for my needs.
Reviewed on 22nd August 2018A Nash![]()
Great friendly helpful
Easy and straightforward. Just what I was looking for
Reviewed on 21st August 2018HandyBen![]()
Easy to deal with
Helpful and great value, no hassle broker.
Reviewed on 19th August 2018Tracy Taylor![]()
Business insurance
As a first time shop owner I tried several bit names for insurance. I then came across octopus and everything was sorted within minutes. Very impressed with the professionalism and no nonsense approach by staff. Would definitely use you again and... Read more
As a first time shop owner I tried several bit names for insurance. I then came across octopus and everything was sorted within minutes. Very impressed with the professionalism and no nonsense approach by staff. Would definitely use you again and recommend to others
Reviewed on 19th August 2018Mrs Annette Owen![]()
Effective
I find that Insurance Octupuss finds the right policy for my needs and gets it at the right price. So I don’t have to spend any time searching.
Reviewed on 17th August 2018Brett Edgeworth![]()
Great service
I've been with the business octopus for our business insurance for a number of years now. I am always really pleased with the service received and the renewal price.
Reviewed on 16th August 2018Becky Akid![]()
Professional and organised
Communication is excellent and value for money, quick and easy to arrange.
Reviewed on 16th August 2018Janet Davies![]()
Best Public Liability Insurance
I have found the staff more than helpful in helping me.
Reviewed on 15th August 2018David Olivieri![]()
Good service
Good customer experience and friendly advisors. My only criticism is that when we closed one business down and informed Insurance Octopus, they continued to contact us about it
Reviewed on 15th August 2018LW![]()
Good Value complemented with excellent customer service - a rarerty these days!
Been with IO a few years now ... no surprise fee increases
Reviewed on 14th August 2018CHRIS![]()
Easy to deal with
From receiving the quote to discussing options, etc. contact with The Insurance Octopus is quick and easy. Would high recommend them.
Reviewed on 14th August 2018Bowling![]()
Fab
Excellent service, professional and helpful
Reviewed on 14th August 2018Bethany![]()
insurance you want
Octopus is a very easy company to deal with staff know what they are talking about and give good valid advise. The insurance is good quality, value for... Read more
Octopus is a very easy company to deal with staff know what they are talking about and give good valid advise. The insurance is good quality, value for money.
Staff are very polite and will ring you when it's convenient they understand working patens of there customers.Reviewed on 13th August 2018C.E McCaig![]()
Expert Insurers
We were offered a competitive quotation.
Reviewed on 13th August 2018Matthew Smith![]()
A great choice for freelancers
Very helpful and happy call centre to deal with. Short waiting times, quick and accurate service getting my documents. Great call back service at busy times. Easy to make changes to my policy and always able to effectively answer my queries on... Read more
Very helpful and happy call centre to deal with. Short waiting times, quick and accurate service getting my documents. Great call back service at busy times. Easy to make changes to my policy and always able to effectively answer my queries on products. Saved me money on the annual policy review with better coverage so I can't think of a reason to look elsewhere!
Reviewed on 13th August 2018Chloe![]()
Insurance to cover all
I found Octopus insurance covered all my needs at a good price and staff were very helpful
Reviewed on 12th August 2018Mike Evers![]()
Excellent Service.
A great service from friendly and experienced staff. Never been a problem in any area.
Reviewed on 12th August 2018Jim Higgins![]()
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