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The Insurance Octopus reviews

The Insurance Octopus logo
Rated Excellent 4.71/5

The Insurance Octopus reviews

Unverified business

Review summary

People rate this company as Excellent based on 300 product reviews

Average score of 4.71/5
5 star
83%
4 star
15%
3 star
0%
2 star
0%
1 star
2%

Latest positive rating

5/5

10 STARS!

I’m giving insurance octopus a solid 10 stars because they managed to hire such a top-notch employee, Corey King. He went above and beyond with... I’m giving insurance octopus a solid 10 stars because they managed to hire such a top-notch employee, Corey King. He went above and beyond with helping us and making sure that all information was clear and understandable. And also managed to find me super cheap insurance!!! Please give that man a raise. God bless Read more Read less

Latest negative rating

1/5

Found elsewhere for 1/3rd the cost

When re applying for my hotel insurance was quoted £4,800 and went on line and found it elsewhere for £1,400 - for the exact same... When re applying for my hotel insurance was quoted £4,800 and went on line and found it elsewhere for £1,400 - for the exact same insurance. Outrageous while claiming to be a leading insurance broker and if I can find this for myself online - with the first company I tried, why use this company that clearly is in business for the insurance companies and not the customer. Absolutely disgusted. Read more Read less

About The Insurance Octopus

The Insurance Octopus, based in Manchester, specialise in finding business insurance, be it indemnity, landlord, pub, hotel, or other retail insurance. If you’re looking for insurance for your business, be sure to check out Insurance Octopus reviews on Smart Money People first, which can help you find the best business insurance!

The Insurance Octopus at a glance

Reviews for The Insurance Octopus

Showing 11 of 300 company reviews

10 STARS!

Business Insurance 23rd October 2023

I’m giving insurance octopus a solid 10 stars because they managed to hire such a top-notch employee, Corey King. He went above and beyond with... I’m giving insurance octopus a solid 10 stars because they managed to hire such a top-notch employee, Corey King. He went above and beyond with helping us and making sure that all information was clear and understandable. And also managed to find me super cheap insurance!!! Please give that man a raise. God bless Read more Read less

Rated Excellent 5/5
Read more product reviews

Found elsewhere for 1/3rd the cost

Business Insurance 30th March 2023

When re applying for my hotel insurance was quoted £4,800 and went on line and found it elsewhere for £1,400 - for the exact same... When re applying for my hotel insurance was quoted £4,800 and went on line and found it elsewhere for £1,400 - for the exact same insurance. Outrageous while claiming to be a leading insurance broker and if I can find this for myself online - with the first company I tried, why use this company that clearly is in business for the insurance companies and not the customer. Absolutely disgusted. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    They are scammers

    This insurance is a scam, they charge tou for stuff not in the policy, they try to charge me for cancellation fee

    {"display":"Gio A","full_name":"Gio A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/620608.png"}}'s avatar
    Business Insurance
    Gio A 22nd November 2022
  • 5/5

    Excellent service

    The Insurance Octopus saved me over £100 when my insurance was up for renewal. Excellent quick service with good communication

    {"display":"Calsid ","full_name":"Calsid ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Insurance
    Calsid 14th September 2022
  • 5/5

    Amazing

    Amazing service and great prices

    {"display":"lucasworzle","full_name":"lucasworzle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Insurance
    lucasworzle 15th September 2021
  • 5/5

    Excellent Service

    Brilliant service from Simon, very competitive pricing and cover, simple and quick, open and honest, more insurance providers need to learn from these guys.

  • 1/5

    Very poor communication exploiting COVID to con customers

    This company should not be trusted.

  • 1/5

    Wont be back

    taking on a new premises so needed a bit of help with what we needed cover for. The guy was rude, unhelpful and said he... taking on a new premises so needed a bit of help with what we needed cover for. The guy was rude, unhelpful and said he would email a quote on predicted figures until we could find out more. He clearly wanted the business that day and didn't hear from him again. Waste of time! Read more Read less

  • 1/5

    Terrible Customer Service

    I have been persistently called again and again regarding the insurance for me business. When the member of staff calling from Insurance Octopus was getting... I have been persistently called again and again regarding the insurance for me business. When the member of staff calling from Insurance Octopus was getting straight through to me he was so rude to me staff, all he cared about was getting to speak to the right person to get his commission. Terrible service. Went elsewhere and will not be using this company ever. Read more Read less

    {"display":"H_Finances","full_name":"H_Finances","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Insurance
    H_Finances 17th February 2020
  • 5/5

    Excellent service

    I've been using Insurance Octopus for 5 years now and they have always provided excellent service tracking down competitive policies for my needs.

    {"display":"A Nash","full_name":"A Nash","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Insurance
    A Nash 22nd August 2018
  • 4/5

    Great friendly helpful

    Easy and straightforward. Just what I was looking for

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