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Simply Business: Business Insurance reviews

Name: Business Insurance
Rating: 4.61 (32 reviews)

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4.61

Based on 32 reviews, last reviewed 20th Aug 2026

250% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

2 star

Latest highest rating:

5

Great company, affordable insurance Great company, their prices are far more affordable than any other insurance I've tried to get quotes from, and the cover is excellent. They even offe... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Rip off I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by... Read more Reviewed on: 11th September 2017

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Simply Business Business Insurance reviews (32)

Good service but lacking a crucial differenciaton

Unfortunately, Simply Business have restricted themselves by not allowing the customer to differentiate between US law and US territory, which caused me to leave them after agreeing to rearrange my client's contract under UK law (even though she resides in the US). The inlcusion of US law increased a premium tenfold, so it is a no-brainer that the customer will leave if this option is not available. Reviewed on: 15th September 2017

Reply from Simply Business Thanks very much for giving us your helpful feedback on this, Hannah. Response date: 22nd October 2021

Rip off

I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by simply business. However 1month later my renewal arrived and was over £200 more per annum .I find this shocking and usary .I have removed my business from their books after 11 years . Do Not Use Simply Business Reviewed on: 11th September 2017

Reply from Simply Business Hi, thank you for your feedback. Firstly, we're sorry that we haven't picked this up sooner, we already actively monitor our customer reviews on three major sites and unfortunately missed this at the time. Secondly, we're sorry that you were so unhappy with your renewal price after having made a claim. Unfortunately sometimes a claim can result in a higher premium the following year but the the price can also affected by a number of other factors. It's a real shame we weren't able to offer you a more competitive quote on this occasion and we're very sorry to lose you as a customer. Thank you for your comments and take care. Response date: 22nd October 2021

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