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LV - Liverpool Victoria Home Insurance Reviews

Ratings based on 48 reviews Last review 1 month ago

LV - Liverpool Victoria home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did LV - Liverpool Victoria handle your home insurance claim? Our LV - Liverpool Victoria home...

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LV - Liverpool Victoria home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did LV - Liverpool Victoria handle your home insurance claim? Our LV - Liverpool Victoria home insurance reviews can help you to find out this and much more. Have you ever had a policy with LV - Liverpool Victoria? You can tell us about it by writing your own review below.

5 28
4 12
3 2
2 0
1 2

Your Home Insurance Reviews (48)

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13th August 2016

An absolute godsend

During a pretty vicious storm here in the Highlands we lost part of our roof during the night. It was only in the morning when I left the house that I found the whole roof ridge with one end hanging from the roof and the other in the front garden...

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During a pretty vicious storm here in the Highlands we lost part of our roof during the night. It was only in the morning when I left the house that I found the whole roof ridge with one end hanging from the roof and the other in the front garden surrounded by various slates and other stuff. We live quite close to the main road and I was worried that due to the ongoing high winds we were going to lose the rest of the roof and possibly injure a passer by or driver. I needn't have worried.!

I knew that LV were my insurers but couldn't find my policy documents or any details but when I spoke to them, they found all my info in seconds.! They asked if I had a roofer I wanted to use or would they get on for me. I decided to use a local chap and all I had to do was give him a ring. He came out and looked at the job, sent photos by email to LV and they phoned him 5 mins later to tell him to carry on with the job. I was absolutely gobsmacked..!
They also phoned me a day or two later just to check if we had suffered any water damage to our belongings stored in the loft. I just don't think you can beat that for service.

We hear so many horror stories about how difficult insurance companies can be but LV were wonderful. They were calm, re-assuring and got the job done without drama or panic over the cost.

I just wouldn't go anywhere else.

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4th June 2018

Always Helpful

Never had a problem when contacting by phone. Only complaint would be why the renewal price is always higher than the new customer online price. It just means I get an online quote, phone up and ask LV to match it. Would be nice to cut out the middle bit.

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Never had a problem when contacting by phone. Only complaint would be why the renewal price is always higher than the new customer online price. It just means I get an online quote, phone up and ask LV to match it. Would be nice to cut out the middle bit.

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20th September 2017

House insurance renewal

Despite LV being recommended as a "best buy" by Which?, I'm finding it difficult to stick with them. I have so far stuck with them for the last 3 years simply because of Which's recommendations, but hoisting the premium more than 20% each year for the...

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Despite LV being recommended as a "best buy" by Which?, I'm finding it difficult to stick with them. I have so far stuck with them for the last 3 years simply because of Which's recommendations, but hoisting the premium more than 20% each year for the last two years is really too much considering that I have never made a claim from them and indeed not for any insurance company for over 10 years and even then it was just a light fitting that fell from the ceiling. At one time LV were financially competitive, but they are no longer and this will be my last year with them should they continue to fleece their loyal customers.

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