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LV (Liverpool Victoria): Home insurance reviews

Name: Home insurance
Rating: 3.39 (142 reviews)

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3.39

Based on 142 reviews, last reviewed 17th Apr 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

20%

27%

Latest highest rating:

5

Buildings and Contents Insurance Signup I have recently taken out a Buildings and Contents Insurance policy. The online quotation experience was straightforward and there were a decent numbe... Read more Reviewed on: 19th September 2025

Latest lowest rating:

1

A Newborn Baby, Months of Disruption, and Zero Empathy I never thought I’d be writing a review like this, but our experience has been so upsetting & exhausting that I feel I have to share it & I genuinely ... Read more Reviewed on: 17th April 2026

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About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (142)

Perfection in home insurance

London Victoria are the ideal choice as not only are they value for money but their policies offer exactly whatI I need. Reviewed on: 15th July 2017

Really good

definitely recommend to friends and family. Reviewed on: 9th July 2017

Good Value insurance

Very good value top notch insurers. UK call centres and they will always match a price comparison quote for them at renewal time. Reviewed on: 4th July 2017

Competitive pricing, friendly assistance

Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Great price

They gave us the best price! We have not yet had to claim from them so had little else to comment on. Reviewed on: 4th July 2017

Someone should report these people to the police

Con artists. Took our money and refused to pay our claim. Next stop the financial service ombudsman. Reviewed on: 16th June 2017

Bang on

LV - they are bang on, had them for years for home insurance and my car insurance and always been satisfied. Reviewed on: 28th February 2017

Really good value and straightforward policy

I chose this from online. Very easy to read policy T's and C's. Very good value for money. Plenty of options to add on as appropriate Reviewed on: 19th October 2016

Fair price

Never been ripped off or overcharged by them. Offer fair prices for insurance. Reviewed on: 9th September 2016

Great Service at good prices

Very helpful UK based call centre matched internet quote price for my renewal saving me nearly £50 on the renewal cost. Staff couldn't have been more helpful and matched price without haggling. Reviewed on: 29th August 2016

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