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LV (Liverpool Victoria): Home insurance reviews

3.49
Based on 141 reviews, last reviewed 19th Sep 2025
300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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50%
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20%
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2%
See only 2 star reviews
1%
See only 1 star reviews
27%

Latest highest rating:

5

Buildings and Contents Insurance Signup I have recently taken out a Buildings and Contents Insurance policy. The online quotation experience was straightforward and there were a decent numbe... Read more Reviewed on: 19th September 2025
SW's avatar
SW

Latest lowest rating:

1

Avoid this insurance company like the plague Call handlers are are no help. the loss adjuster are no help you can’t get hold of them they are always on holiday or sick. And the company that is as... Read more Reviewed on: 16th September 2025
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Bazzza

About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (141)

Really good

5
definitely recommend to friends and family. Reviewed on: 9th July 2017

Good Value insurance

5
Very good value top notch insurers. UK call centres and they will always match a price comparison quote for them at renewal time. Reviewed on: 4th July 2017

Competitive pricing, friendly assistance

5
Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Great price

4
They gave us the best price! We have not yet had to claim from them so had little else to comment on. Reviewed on: 4th July 2017

Someone should report these people to the police

1
Con artists. Took our money and refused to pay our claim. Next stop the financial service ombudsman. Reviewed on: 16th June 2017

Bang on

5
LV - they are bang on, had them for years for home insurance and my car insurance and always been satisfied. Reviewed on: 28th February 2017

Really good value and straightforward policy

5
I chose this from online. Very easy to read policy T's and C's. Very good value for money. Plenty of options to add on as appropriate Reviewed on: 19th October 2016

Fair price

4
Never been ripped off or overcharged by them. Offer fair prices for insurance. Reviewed on: 9th September 2016

Great Service at good prices

5
Very helpful UK based call centre matched internet quote price for my renewal saving me nearly £50 on the renewal cost. Staff couldn't have been more helpful and matched price without haggling. Reviewed on: 29th August 2016

Easy to deal with

5
Luckily not had to speak to LV on a regular basis but when we have it's been nothing but pleasant Reviewed on: 13th August 2016

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