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LV (Liverpool Victoria): Home insurance reviews

Name: Home insurance
Rating: 3.64 (141 reviews)

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3.49

Based on 141 reviews, last reviewed 19th Sep 2025

300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

50%

20%

27%

Latest highest rating:

5

Buildings and Contents Insurance Signup I have recently taken out a Buildings and Contents Insurance policy. The online quotation experience was straightforward and there were a decent numbe... Read more Reviewed on: 19th September 2025

Latest lowest rating:

1

Avoid this insurance company like the plague Call handlers are are no help. the loss adjuster are no help you can’t get hold of them they are always on holiday or sick. And the company that is as... Read more Reviewed on: 16th September 2025

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About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (141)

Great Value, Easy to Buy

I chose LV when my current home insurance providers renewal price went up a lot from the previous year. LV's website was easy to navigate, clear and great value considering it is from a trusted and well known company. Reviewed on: 6th July 2019

Brilliantly affordable and straightforward contents insurance

Very happy with LV. By far the best deal on contents assurance and premium goes down even more year by year. Reviewed on: 6th July 2019

No hassles when you need something fixed

About to complete sale of previous house and found a major leak in en-suite bathroom. LV sent surveyor out same day and started repair and worked with new owner of property to ensure that repairs were completed promptly and properly. Reviewed on: 6th July 2019

It is rare to find an insurance firm that really does care.

Competitive pricing, excellent customer service Reviewed on: 5th July 2019

Easy Navigation

I found the site to set up our house insurance easy to navigate without a million options to choose from. The quote was far better than any other provider. Reviewed on: 23rd September 2018

Good value policy

Used LV for years now. Good value policy and good call centre. Reviewed on: 23rd September 2018

Rescued!

Following a kitchen flood LV came to the rescue quickly and efficiently to put our lives back together again. Reviewed on: 22nd September 2018

Simple but effective

Relatively simple policies that are easy to understand Reviewed on: 19th September 2018

The best love LV

Excellent service professional people just a great experience. Reviewed on: 3rd August 2018

Very reliable legal advice

No nonsense advice at the end of the phone, and relevant for scotland, very useful Reviewed on: 17th July 2018

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