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LV (Liverpool Victoria): Home insurance reviews

Name: Home insurance
Rating: 3.99 (148 reviews)

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3.99

Based on 148 reviews, last reviewed 2nd Sep 2026

600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

51%

19%

26%

Latest highest rating:

5

I've had home insurance with LV continuously for man... I've had home insurance with LV continuously for many years. At renewal, their premium is always competitive. Reviewed on: 2nd September 2026

Latest lowest rating:

1

A Newborn Baby, Months of Disruption, and Zero Empathy I never thought I’d be writing a review like this, but our experience has been so upsetting & exhausting that I feel I have to share it & I genuinely ... Read more Reviewed on: 17th April 2026

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About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (148)

It is rare to find an insurance firm that really does care.

Competitive pricing, excellent customer service Reviewed on: 5th July 2019

Easy Navigation

I found the site to set up our house insurance easy to navigate without a million options to choose from. The quote was far better than any other provider. Reviewed on: 23rd September 2018

Good value policy

Used LV for years now. Good value policy and good call centre. Reviewed on: 23rd September 2018

Rescued!

Following a kitchen flood LV came to the rescue quickly and efficiently to put our lives back together again. Reviewed on: 22nd September 2018

Simple but effective

Relatively simple policies that are easy to understand Reviewed on: 19th September 2018

The best love LV

Excellent service professional people just a great experience. Reviewed on: 3rd August 2018

Very reliable legal advice

No nonsense advice at the end of the phone, and relevant for scotland, very useful Reviewed on: 17th July 2018

Trusted

Always reliable for us would recommend Reviewed on: 17th July 2018

great

does it exactly what was required very good Reviewed on: 17th July 2018

Always Helpful

Never had a problem when contacting by phone. Only complaint would be why the renewal price is always higher than the new customer online price. It just means I get an online quote, phone up and ask LV to match it. Would be nice to cut out the middle bit. Reviewed on: 4th June 2018

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