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LV (Liverpool Victoria): Home insurance reviews

Name: Home insurance
Rating: 3.39 (142 reviews)

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3.39

Based on 142 reviews, last reviewed 17th Apr 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

20%

27%

Latest highest rating:

5

Buildings and Contents Insurance Signup I have recently taken out a Buildings and Contents Insurance policy. The online quotation experience was straightforward and there were a decent numbe... Read more Reviewed on: 19th September 2025

Latest lowest rating:

1

A Newborn Baby, Months of Disruption, and Zero Empathy I never thought I’d be writing a review like this, but our experience has been so upsetting & exhausting that I feel I have to share it & I genuinely ... Read more Reviewed on: 17th April 2026

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About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (142)

LV are 100% dependable

My house & Contents have been insured with LV for many years. In that time there have only been 2 occasions when I needed to make a claim. In both cases, an assessor came out quickly and the claims were settled fairly without any quibbling or fuss. What more could you want. Reviewed on: 4th September 2024

Happy Customer Here!

I've had insurance policies with LV for many years including a couple of claims and not once had a problem. Reviewed on: 4th September 2024

Easy to contact, good experience.

Easy to contact, good experience. Reviewed on: 26th August 2024

Very easy to liaise with

Very easy to arrange the insurance in the first place and were very responsive and easy to deal with when I needed to update during the policy and clarify some details. Reviewed on: 25th August 2024

Straitforward .

Straitforward . Simple and easy to deal with Reviewed on: 25th August 2024

I like it when it is me and LV !

LV quoted me a competitive price which I accepted. I feel LV home insurance is more comprehensive than other providers and offers very good value for money. I have peace of mind that if anything should happen LV will look after me. Reviewed on: 24th August 2024

Quick to provide documents when requested.

Quick to provide documents when requested. Not had to claim on the insurance so don't know how easy that process would be. Reviewed on: 24th August 2024

LIVERPOOL VICTORIA

Easy to deal with, great product and excellent value for money Reviewed on: 24th August 2024

excellent

Offers the highest cover for garden and sheds under the standard policy for the lowest annual cost. Reviewed on: 23rd August 2024

Never had a home insurance claim.

Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024

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