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LV (Liverpool Victoria): Home insurance reviews

Name: Home insurance
Rating: 3.99 (148 reviews)

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3.99

Based on 148 reviews, last reviewed 2nd Sep 2026

600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

51%

19%

26%

Latest highest rating:

5

I've had home insurance with LV continuously for man... I've had home insurance with LV continuously for many years. At renewal, their premium is always competitive. Reviewed on: 2nd September 2026

Latest lowest rating:

1

A Newborn Baby, Months of Disruption, and Zero Empathy I never thought I’d be writing a review like this, but our experience has been so upsetting & exhausting that I feel I have to share it & I genuinely ... Read more Reviewed on: 17th April 2026

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About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (148)

Brilliant home insurance and helpful team!

Brilliant home insurance and helpful team! Easy to contact by phone and some information available on my online account too. Reviewed on: 7th September 2025

From 5 companies LV Offered not the cheapest but the...

From 5 companies LV Offered not the cheapest but the best cover Reviewed on: 7th September 2025

Easy to get a quote and price was reasonably competi...

Easy to get a quote and price was reasonably competitive. I chose this product as their user interface is simple to use and they process changes quickly. Reviewed on: 5th September 2025

Happy customer here!

Happy customer here! Competitive renewal charges and high levels of customer service. Reviewed on: 4th September 2025

Right level of insurance

No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even though their quote was not the cheapest but offered me the right cover level at a reasonable price. The whole online process was easy and straightforward. Reviewed on: 10th October 2024

Always happy with LV.

Always happy with LV. Their renewal quotes can always be improved with just a quick phone call. Reviewed on: 10th October 2024

LV are 100% dependable

My house & Contents have been insured with LV for many years. In that time there have only been 2 occasions when I needed to make a claim. In both cases, an assessor came out quickly and the claims were settled fairly without any quibbling or fuss. What more could you want. Reviewed on: 4th September 2024

Happy Customer Here!

I've had insurance policies with LV for many years including a couple of claims and not once had a problem. Reviewed on: 4th September 2024

Easy to contact, good experience.

Easy to contact, good experience. Reviewed on: 26th August 2024

Very easy to liaise with

Very easy to arrange the insurance in the first place and were very responsive and easy to deal with when I needed to update during the policy and clarify some details. Reviewed on: 25th August 2024

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