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LV (Liverpool Victoria): Home insurance reviews

Name: Home insurance
Rating: 3.99 (148 reviews)

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3.99

Based on 148 reviews, last reviewed 2nd Sep 2026

600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

51%

19%

26%

Latest highest rating:

5

I've had home insurance with LV continuously for man... I've had home insurance with LV continuously for many years. At renewal, their premium is always competitive. Reviewed on: 2nd September 2026

Latest lowest rating:

1

A Newborn Baby, Months of Disruption, and Zero Empathy I never thought I’d be writing a review like this, but our experience has been so upsetting & exhausting that I feel I have to share it & I genuinely ... Read more Reviewed on: 17th April 2026

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About this product

LV= offer three levels of home insurance cover: Essentials, Home and Home Plus.

Essentials is the most basic cover. LV= Home and Home Plus have additional cover with some optional extras included as standard including accidental damage and locks and keys replacement. You can get a quote for LV= home insurance online.

LV= home insurance reviews help you find out what it’s really like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Home insurance reviews (148)

Straitforward .

Straitforward . Simple and easy to deal with Reviewed on: 25th August 2024

I like it when it is me and LV !

LV quoted me a competitive price which I accepted. I feel LV home insurance is more comprehensive than other providers and offers very good value for money. I have peace of mind that if anything should happen LV will look after me. Reviewed on: 24th August 2024

Quick to provide documents when requested.

Quick to provide documents when requested. Not had to claim on the insurance so don't know how easy that process would be. Reviewed on: 24th August 2024

LIVERPOOL VICTORIA

Easy to deal with, great product and excellent value for money Reviewed on: 24th August 2024

excellent

Offers the highest cover for garden and sheds under the standard policy for the lowest annual cost. Reviewed on: 23rd August 2024

Never had a home insurance claim.

Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024

LV are bottom slicing their customer base

As a customer for 19 years I have migrated my house insurance. Last year they increased the premium by 50%. This year by 110% so adios. They did the same with my car insurance which they have had for 10 years. I had 3 cars insured with them and they will all move as the renewals approach. allianz now own LV and they are racking up the premiums of their loyal customers to see what they can get away with. I have NEVER made a claim for house or car insurance in 19 years Reviewed on: 10th June 2024

HOME INSURANCE DOUBLES.

My home insurance renewal was £680 last year, my renewal had just come through at £1,220!!! I have never had a claim. I will never use LV again and will also change my car insurance for another company out of principle. LV obviously don’t want the business. Reviewed on: 20th February 2024

LVdoes not value existing customers

Home insurance quote increased by 33% by LV. LV increased my home building and content quote by 33% despite no claims being made. Online comparison site offered an equivalent quote gir £225 which is ehat LV quoted last year. Clearly LV do not want loyal customers snd offer cheaper deals only to new ones. I won't be using LV in the future. I also will not renew my car insurance with them until they rmvakye existing customers as much as they do new ones Reviewed on: 5th October 2023

Almost doubled

My policy went up from £210 to £360 even with buildings only it was £310 gone with someone else for £155 your loss LV Reviewed on: 2nd October 2023

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