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Name: Frances Heaton

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Most Recent Reviews (4/19)

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Professional, efficient and competitive!

4
They quoted a competitive price, documents soon received in post. All details clear and straightforward, could add further items to insurance if required. Received a discount as we already hold a motor insurance policy with them. Recommended. Reviewed on: 6th July 2019

Best rate easy access

4
We had a matured fixed-rate account with BM, but rates offered for new fixed-rate accounts were derisory. They were offering easy-access account at 1.3%, but this was online. and I felt uncomfortable having a large sum of money online in an easy access account. However, when phoning them they said we could have the same rates for the same account, accessing through the post. We have decided to do this, and when/if interest rates increase we will be able to review. Reviewed on: 8th November 2017

Competitive pricing, friendly assistance

5
Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Fixed Rate Savings at Competitive Interest rates.

4
My husband and I have held fixed-rate savings accounts with BM, quite simply because their accounts are simple to set up and use, and their interest rates are usually competitive. We currently hold a 2 year fixed-rate account, earing 2.10%, which at the time of opening was one of the best interest rates available. Paperwork is sent through the post with statements informing you of interest added, and customers are advised in plenty of time when the account is nearing maturity. You are also given several options to choose a new fixed rate account, withdraw a cheque, or other options. Very simple and straightforward; the only downside to the account is that online facilities don't seem to be available, making it impossible to check the account throughout the term. Overall recommended, good solid and competitive account. Reviewed on: 24th December 2016