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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Fast and Efficient Service

It was easy to find the information I wanted and add extras to the policy as needed. The site was simple and user friendly to navigate around and the service was quick and got the job done in no time. Thanks for the minimal effort that was needed to recover our home. Reviewed on: 27th June 2017

Extremely helpful

The lady I spoke to over the telephone was very helpful and informative. Offered to try and get me a better deal which she did her best with and came very close to the comparison prices I already had so due to the care and attention this adviser gave I decided to stay with Policy expert. Reviewed on: 26th June 2017

Quick and painless

Never had to claim, so I can't describe what they are like in those circumstances, but hassle free and very cost effective to get cover Reviewed on: 26th June 2017

Holiday & Home Insurance

Great price with plenty of cover. Reviewed on: 25th June 2017

Quick and Simple

I found them on a comparison site, and they were really competitively priced. It was quick and easy to set up - and I had all m policy information very promptly. Reviewed on: 24th June 2017

House insurance renewal

Quick and easy. Helpful service. Good prices too. Reviewed on: 24th June 2017

Great prices and service

I've been with Policy Expert for a number of years now and the prices are always very good, renewal is straight forward, and I've had no problems. Reviewed on: 24th June 2017

No problems

Haven't had to call on them yet, so it's hard to review their customer service, but the initial set up and renewal was seamless and the price, even on renewal was good. Reviewed on: 24th June 2017

Excellent service.

Excellent and easy to use. Would recommend. Reviewed on: 22nd June 2017

So simple

Easy to use on line system, great deal, lovely telephone staff. What else do you need. Thanks. Reviewed on: 22nd June 2017

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