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M&S Bank - Marks and Spencer: Home Insurance reviews

3.03
Based on 34 reviews, last reviewed 19th Jan 2024
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
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18%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
41%

Latest highest rating:

5

Brilliant at addressing problems M&S Home Insurance were really efficient when i needed to make unforeseen amendments on a temporary basis. Not the cheapest but great cover and custom... Read more Reviewed on: 24th August 2023
Delight's avatar
Delight

Latest lowest rating:

1

Renewals now a Rip Off Been with them at least 10 years since think they were underwritten by HSBC but now sadly they use Aviva. This years Home insurance premium up 31.7%!!... Read more Reviewed on: 19th January 2024
Musketeer 's avatar
Musketeer

About the Home Insurance

Before committing to a new home insurance policy, do your research to ensure that the provider is suitable for your needs. We collect Marks & Spencer home insurance reviews to help you make an informed decision when choosing your new provider.

Marks & Spencer is underwritten by Aviva to provide home insurance, with both buildings and contents cover available. Choose between Standard or Premier levels of cover depending on how robust you want your policy to be. M&S policyholders can pay for their premium monthly without any additional fees.

Does Marks & Spencer sound like the right provider for you? Gain valuable insight into life as a policyholder by reading our M&S home insurance reviews. Find out how satisfied customers have been with their policies and whether they would renew with the provider. Learn more about the two levels of cover to help you decide which option is best for you. Read about genuine experiences with the M&S customer service team. Be confident in your decision by checking out our Marks & Spencer home insurance reviews.

Have you had an M&S home insurance policy? Write an honest review on Smart Money People. Tell us what policy you chose and what level of cover you opted for. Were you satisfied with the cost of your premium for the level of cover that you received? Have you made a claim on your policy, and if so, how well was it dealt with? Would you recommend Marks & Spencer home insurance to family or friends? Whether good or bad, share your experience by writing an M&S home insurance review. Together, we can help people like you make better financial decisions.

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M&S Bank - Marks and Spencer Home Insurance reviews (34)

Renewals now a Rip Off

1
Been with them at least 10 years since think they were underwritten by HSBC but now sadly they use Aviva. This years Home insurance premium up 31.7%!!! Now switched to Churchill very similar cover and paying substantially less than previous year. We all know loyalty counts for nothing in world of insurance but lady on phone representing M&S did not even try to keep me as a customer and after 10 years would have hoped might even have asked basic qiestion like why i am cancelling. Sadly for me M&S brand been devalued by company they using for insurance. Reviewed on: 19th January 2024
Musketeer 's avatar
Musketeer

Pet Insurance

1
Prepare to have your policy costs double at review. You’re not dealing with M&S you’re dealing with Royal and Sun Alliance and all they want is you money. Once they feel like they have you because your dog is that bit older they’ll be openly rude and entitled. Reviewed on: 3rd November 2023

Got a quote from these jokers!

1
Near fell over seeing what they quoted myself. ~£1,600 for premium insurance! That’s just plain and simple taking the ****! Why don’t you ask for my kids savings as well. Shame on you for trying that with customers! Reviewed on: 24th October 2023

Brilliant at addressing problems

5
M&S Home Insurance were really efficient when i needed to make unforeseen amendments on a temporary basis. Not the cheapest but great cover and customer service. Reviewed on: 24th August 2023
Delight's avatar
Delight

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