Write a review

M&S Bank - Marks and Spencer: Home Insurance reviews

Name: Home Insurance
Rating: 2.92 (36 reviews)

View other M&S Bank - Marks and Spencer products

2.92

Based on 36 reviews, last reviewed 26th Apr 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

33%

17%

44%

Latest highest rating:

5

Brilliant at addressing problems M&S Home Insurance were really efficient when i needed to make unforeseen amendments on a temporary basis. Not the cheapest but great cover and custom... Read more Reviewed on: 24th August 2023

Latest lowest rating:

1

M&S home insurance trying to dismiss my claim. Our shower tray became damaged accidentally. I have paid for enhanced accidental damage cover but M&S home insurance, underwritten by Aviva, are tryin... Read more Reviewed on: 26th April 2024

Read all reviews Write a review

About the Home Insurance

Before committing to a new home insurance policy, do your research to ensure that the provider is suitable for your needs. We collect Marks & Spencer home insurance reviews to help you make an informed decision when choosing your new provider.

Marks & Spencer is underwritten by Aviva to provide home insurance, with both buildings and contents cover available. Choose between Standard or Premier levels of cover depending on how robust you want your policy to be. M&S policyholders can pay for their premium monthly without any additional fees.

Does Marks & Spencer sound like the right provider for you? Gain valuable insight into life as a policyholder by reading our M&S home insurance reviews. Find out how satisfied customers have been with their policies and whether they would renew with the provider. Learn more about the two levels of cover to help you decide which option is best for you. Read about genuine experiences with the M&S customer service team. Be confident in your decision by checking out our Marks & Spencer home insurance reviews.

Have you had an M&S home insurance policy? Write an honest review on Smart Money People. Tell us what policy you chose and what level of cover you opted for. Were you satisfied with the cost of your premium for the level of cover that you received? Have you made a claim on your policy, and if so, how well was it dealt with? Would you recommend Marks & Spencer home insurance to family or friends? Whether good or bad, share your experience by writing an M&S home insurance review. Together, we can help people like you make better financial decisions.

Review M&S Bank - Marks and Spencer: Home Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

M&S Bank - Marks and Spencer Home Insurance reviews (36)

M&S home insurance trying to dismiss my claim.

Our shower tray became damaged accidentally. I have paid for enhanced accidental damage cover but M&S home insurance, underwritten by Aviva, are trying to avoid honouring my claim. This I find so unacceptable. So disappointed. I will not be renewing my policy. Reviewed on: 26th April 2024

3 months on from a small fire still awaiting resolution

3 months on from a small fire and still awaiting full resolution from a company called Sedgwick who work with Aviva. Claim handler NEVER returns calls, having to sign up to multiple ‘portals’ left hand has no idea what the right hand is doing. When you call make sure you’ve put aside 45 minutes of your precious time. Latest renewal has jumped massively, I guess those of us living in normal areas are now paying for the clowns who buy property on riverbanks, Reviewed on: 26th March 2024

Renewals now a Rip Off

Been with them at least 10 years since think they were underwritten by HSBC but now sadly they use Aviva. This years Home insurance premium up 31.7%!!! Now switched to Churchill very similar cover and paying substantially less than previous year. We all know loyalty counts for nothing in world of insurance but lady on phone representing M&S did not even try to keep me as a customer and after 10 years would have hoped might even have asked basic qiestion like why i am cancelling. Sadly for me M&S brand been devalued by company they using for insurance. Reviewed on: 19th January 2024

Pet Insurance

Prepare to have your policy costs double at review. You’re not dealing with M&S you’re dealing with Royal and Sun Alliance and all they want is you money. Once they feel like they have you because your dog is that bit older they’ll be openly rude and entitled. Reviewed on: 3rd November 2023

Showing 4 of 36

Do you have a different M&S Bank - Marks and Spencer product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

M&S Bank - Marks and Spencer has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides