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Annie J

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Review of the M&S Bank - Marks and Spencer, Home Insurance:

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M&S rejected two claims

M&S rejected two claims - one for flooring damage and one for structural damage. The flooring damage was because the flooring was because it was put in by previous owners and 'too old' and the structural damage was because a lintel damage is 'wear and tear'. I thought having an expensive all signing all dancing policy protected us from bad insurers but apparantely not. Awful. Reviewed on: 25th April 2025

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