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Aviva: Travel Insurance reviews

2.57
Based on 41 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
5%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
41%

Latest highest rating:

5

Just cancelled a holiday due to hospital stay . Just cancelled a holiday due to hospital stay . Aviva excellent paid out within 5 days, sent paper work claim completed . While my daughter been wait... Read more Reviewed on: 14th August 2025
Rono 's avatar
Rono

Latest lowest rating:

1

Extremely poor Extremely poor Deric de. Had to re submit information multiple times. No communication with each other and kept being asked the same questions. Very s... Read more Reviewed on: 5th September 2025
Amy 's avatar
Amy

About this product

Travel insurance is important, not only for long-haul holidays, but also short getaways and business trips. Finding the right provider for your insurance policy is vital; knowing you’re in good hands can provide the reassurance required to relax and enjoy your travels. Check out our Aviva travel insurance reviews to find out what genuine customers have to say about Aviva’s policies.

Aviva was founded in 2000, and has now insured over 15.5 million people in the UK.

Every trip is different, but a suitably robust policy should always be a priority. If you’re planning lots of activities for your trip, Aviva offers cover for leisure activities. See what Aviva customers have said about this policy by reading our Aviva travel insurance reviews. If you travel a lot for business, Aviva’s Multi-trip policy is worth investigating too. Whatever your requirements, check our reviews to see if Aviva can provide what you need from your travel insurance policy.

Have you taken out a travel insurance policy with Aviva? Would you consider your policy good value for money? Did you come into any problems with the policy? If you had to make a claim, how well was this handled? Share your experience by leaving an Aviva travel insurance review to help others just like you make an informed decision when choosing their new insurance provider. Help us increase trust and transparency in financial services.

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Aviva Travel Insurance reviews (41)

Excellent customer services

5
Their customer service is very well trained, care for their customers in their times of need. Reviewed on: 21st August 2022

£40 EXCESS PER PERSON

1
Ive just claimed my flight cost from Aviva after my wife was diagnosed with cancer. I then found that they have an excess of £40 per person. I cant think how this is justified - but I have no choice. I wont be going back with Aviva Reviewed on: 9th August 2022

Annual Travel Insurance Joint Policy

5
One of the best covers us for everything we need luckily we have never had to claim. Renewal is automatic if you want so easy. Reviewed on: 24th June 2020

Good level of cover for peace of mind

5
No issues, good annual cover, so I had nothing to worry about Reviewed on: 6th July 2019

Great costumer service

5
Once away my son got sick and we had to use the travel insurance, The service was quick and straightforward and my son was treated very well. Reviewed on: 30th April 2019

Great terms

5
No probs. Great terms. Recommended Reviewed on: 26th August 2018

Bog standard travel insurance

3
Ok travel insurance, however, you can access a copy online. Reviewed on: 30th September 2017

Value for money and covers you completely...

5
I purchased Aviva Insurance for my holiday to Ibiza. It was only £11 and covered me for absolutely everything. Thankfully nothing happened during my trip but if it had I'd be covered and I wouldn't have the extra worry or stress thanks to Aviva. My partner uses them for car insurance too and recommends them 100%. Reviewed on: 25th August 2017

10/10 service

5
Would definitely recommend to a friend, they had us covered for everything. Reviewed on: 4th July 2017

quick and easy payment from travel insurance claim

5
quick and easy payment after my little boy got ill on holiday and needed a doctor and medication. Reviewed on: 4th July 2017

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