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Axa: Travel Insurance reviews

2.47
Based on 34 reviews, last reviewed 2nd Apr 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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15%
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9%
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3%
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52%

Latest highest rating:

5

Hospital fees My wife was an outpatient at Sarasota Memorial Hospital whilst on holiday in the USA.In that time she was given pills,fluids and a CT scan.Total time ... Read more Reviewed on: 24th August 2023

Latest lowest rating:

1

Made Claim Jan 2023 for Stolen/Lost Bag containing P... Made Claim Jan 2023 for Stolen/Lost Bag containing Passports, Cash & Personal Items. Filing a Claim proved difficult as they continually ignored, or r... Read more Reviewed on: 7th January 2024
Ron R's avatar
Ron R

About the Travel Insurance

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Axa travel insurance reviews can help you find out what other travellers have to say. You can also write your Axa travel insurance review too!

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Axa Travel Insurance reviews (34)

I had a travel insurance with them for awhile and ma...

3
I had a travel insurance with them for awhile and made a claim which was easy enough Reviewed on: 2nd April 2024
AGP's avatar
AGP

Made Claim Jan 2023 for Stolen/Lost Bag containing P...

1
Made Claim Jan 2023 for Stolen/Lost Bag containing Passports, Cash & Personal Items. Filing a Claim proved difficult as they continually ignored, or requested proofs already supplied, before deciding out of hand based upon policy wording & their own interpretation of such. Have contested with the Ombudsman who have found in their favour both initially & on appeal, I will escalate again before I consider action in the Small Courts. Watch this space! Reviewed on: 7th January 2024
Ron R's avatar
Ron R

Don't even bother

1
Don't even know where to start..had travel insurance with axa for me and my family. Unfortunately had to overstay for 3 weeks and spend that time with my son at the hospital. We've been assured by many agents ( and also insurance documents) our personal expenses are covered..plane tickets, unused hotel stay, taxi ride to and from hospital and much needed shop receipts..and you know what? At some point they stopped calling and sending emails. When we called them We've been told the claim is declined but she doesn't know why and that we need to wait for a letter about it..where is the letter?? Or even email or phone call?? Still waiting and no communication.. Reviewed on: 13th December 2023
Ksenia Kiss's avatar
Ksenia Kiss

Scam artists

1
Left me out of pocket and gave no help to me when my mum fell ill in lanzerote then had to get transferred to gran canaria for major operation avoid this company for travel insurance Reviewed on: 8th December 2023
Matt's avatar
Matt

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