Voting in the British Bank Awards 2020 is now open.
VOTE NOW

Goodtogoinsurance.com Travel Insurance Reviews

Ratings based on 461 reviews Last review 1 month ago

Our Goodtogoinsurance.com Travel Insurance reviews can help you to find out what life as a Goodtogoinsurance.com customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

5 416
4 35
3 2
2 1
1 7

Your Travel Insurance Reviews (461)

7th October 2019

Great Insurance so long as you don't need to make a claim!

Nearly all the reviews for this company are based on getting medical cover for existing illnesses. This company are great at doing that. Just don't make a claim! The company don't even answer the phone. My wife and I were stranded in Australia for 10...

Read more

Nearly all the reviews for this company are based on getting medical cover for existing illnesses. This company are great at doing that. Just don't make a claim! The company don't even answer the phone. My wife and I were stranded in Australia for 10 days after she was hospitalised with food poisoning. The insurers didn't want to know, rarely answered the phone, and didn't help once. I was left to arrange and pay for new flights, and extend my hotel stay, all at my own cost. They made a very stressful experience much worse. They paid my claim when we finally got home, but if you are expecting help from this company whist you are abroad you can forget it. I've taken the company to the insurance ombudsman, and am considering Court proceedings against them for breach of conract. I will never take a policy out with them again. Beware!

19th August 2019

THE Best Travel Insurance Company EVER!!

As (very!) Senior Citizens we have been absolutely thrilled and constantly surprised at the service we have received over many years now from goodtogoinsurance. We don't have to go through endless repeat medical information each time; they are...

Read more

As (very!) Senior Citizens we have been absolutely thrilled and constantly surprised at the service we have received over many years now from goodtogoinsurance. We don't have to go through endless repeat medical information each time; they are super-friendly on the phone and offer a fantastic service. We have already recommended this company to many friends, who are equally amazed at the service they receive!

15th August 2019

Wonderful customer service - good price

Luckily I have never had to claim on the insurance, but the staff are alway polite and understanding when setti g up my policies. My late husband and I had stopped going on holiday as the insurance cost was too much until we found goodtogoinsurance....

Read more

Luckily I have never had to claim on the insurance, but the staff are alway polite and understanding when setti g up my policies. My late husband and I had stopped going on holiday as the insurance cost was too much until we found goodtogoinsurance. Many happy holidays and memories have been made possible by their reasonable prices.

15th August 2019

Excellent Travel Insurance

Easy to to understand questions to take out policy, especially as my wife and father in law have a long list of pre existing medical conditions and he is nearly 90 years old. Only provider I could find offering zero excess. The main reason though was...

Read more

Easy to to understand questions to take out policy, especially as my wife and father in law have a long list of pre existing medical conditions and he is nearly 90 years old. Only provider I could find offering zero excess. The main reason though was because my daughter, her husband and 3 children went on holiday to Corfu in June, and their 2 year old got chicken pox ! They couldn’t fly home as airlines refuse boarding to passengers with chicken pox until they are no longer infectious. They had to remain in Corfu an extra 4 days. Luckily they were with Goodtogoinsurance who took care of everything, arranging for them to stay together in same accommodation, liaison with doctor, arranging flight and transport. They flew from Leeds but returned to Manchester so were provided with transport from Manchester to home in Leeds. Brilliant !

14th August 2019

Always good to go!

Have used 'Good to go' for several trips to Australia (and other closer places). Never any awkard questions regarding my medical condition and always give the best value for tge cover I...

Read more

Have used 'Good to go' for several trips to Australia (and other closer places). Never any awkard questions regarding my medical condition and always give the best value for tge cover I require.
I have recommended 'Good to go' to several others with similar medical conditions and who have had a costly (or bad) experience with other companies.

14th August 2019

Love Good to Go

I’ve been with this travel insurance for 3 years and will be staying with them there customer service are always so nice and professional I recommend them to a lot of people and when I’m on holiday it tell people there they are always so imp...

Read more

I’ve been with this travel insurance for 3 years and will be staying with them there customer service are always so nice and professional I recommend them to a lot of people and when I’m on holiday it tell people there they are always so impressed with what I pay for a year with all of our medical issues

14th August 2019

Ideal for families and pensioners

After trawling the internet for sensibly priced O A P holiday insurance I found Goodtogo. They showed great patience, were not pushy and everything was clearly explained. I felt very comfortable about taking out the insurance which proved ideal. I...

Read more

After trawling the internet for sensibly priced O A P holiday insurance I found Goodtogo. They showed great patience, were not pushy and everything was clearly explained. I felt very comfortable about taking out the insurance which proved ideal. I will go back again and save hours of my time on the internet. Thank you.