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    Goodtogoinsurance.com: Travel Insurance reviews

    View other Goodtogoinsurance.com products
    4.87
    Based on 2,106 reviews, last reviewed 7th Mar 2023
    No new 5 star reviews
    in the past 90 days
    100% decrease in 1 star reviews
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    Latest highest rating:

    5

    I like to speak to a call handler After speaking to a couple of other travel insurance companies and hearing them inhale deeply and say they couldn’t help, I was worried, I phoned Go... Read more Reviewed on: 16th November 2022
    Sandra Turner's avatar
    Sandra Turner

    Latest lowest rating:

    1

    Appalling when you need to claim All the good reviews for this company are from people who haven't needed to claim. The claims management is dealt with a different company called Glob... Read more Reviewed on: 7th March 2023
    Kom R's avatar
    Kom R
    Read all reviews Write a review

    About the Travel Insurance

    Our Goodtogoinsurance.com Travel Insurance reviews can help you to find out what life as a Goodtogoinsurance.com customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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    Goodtogoinsurance.com Travel Insurance reviews (2106)

    Appalling when you need to claim

    1
    All the good reviews for this company are from people who haven't needed to claim. The claims management is dealt with a different company called Global Response. Check out their reviews on trust pilot etc if you want to see how they deal with their customers. My dad had a policy with Goodtogo and fell ill and died on holiday. We have a claim outstanding with them since mid-November. It is straightforward and involves medical treatment approved at the time, a hotel extension agreed to whilst waiting for new flights, and repatriation costs we were given permission to pay and claim back so we could use our own choice of funeral director. We have provided receipts for all costs claimed. But this company is doing their utmost to avoid paying. They take weeks to answer emails if they reply at all. We've had to resend documents that we know they've already got on file. The list goes on. I have made a formal complaint and am waiting until I can go to the ombudsman so we can be reimbursed the £10k we are owed. Avoid this company, and all the other Ancile Insurance products, which are all administered by Global Response. Reviewed on: 7th March 2023
    Kom R's avatar
    Kom R

    NO COVER FOR CANCELLED FLIGHT

    1
    DO NOT USE. NO COVER IN PLACE FOR CANCELLED FLIGHT. I booked this insurance company for my 87 year old dad. His flight was cancelled and there is no cover in place. Now I have to complain to Ombudsman. DO NOT USE unless you have read the very long small print. This significant exclusion was never pointed out. BUYERS BEWARE. USE AT YOUR OWN RISK Reviewed on: 16th January 2023
    GOZ UB's avatar
    GOZ UB

    I like to speak to a call handler

    5
    After speaking to a couple of other travel insurance companies and hearing them inhale deeply and say they couldn’t help, I was worried, I phoned Good to go, declaring all my medical history as well as an operation due in the new year. I was very surprised at the price. Knowing I had declared everything,gave me complete peace of mind to relax and enjoy my holiday, whilst knowing if anything awful were to happen I would be ok. Fortunately I was, and had a great time. Reviewed on: 16th November 2022
    Sandra Turner's avatar
    Sandra Turner

    Easy to complete

    5
    Easy to access, easy to read, easy to complete and get a quote. Reviewed on: 17th October 2022
    sukhvinder.gill@nhs.net's avatar
    [email protected]

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