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Goodtogoinsurance.com reviews

Goodtogoinsurance.com Logo
Rated Excellent • 4.72/5

Goodtogoinsurance.com reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 6,904 product reviews

Average score of 4.72/5
5 star
90%
4 star
9%
3 star
0%
2 star
0%
1 star
1%
Reviews for Goodtogoinsurance.com have trended positively over the past 90 days

Goodtogoinsurance.com Travel insurance is loved for its great value, especially for those with medical conditions or older travellers. The website is easy to use and the staff are friendly and helpful, making the whole process straightforward. However, some find the cover expensive and have faced slow or frustrating claims experiences.

Positive themes

  • Goodtogoinsurance.com Travel insurance offers excellent value for money, especially with medical conditions. (10 mentions)
  • The website for Goodtogoinsurance.com Travel insurance is simple and quick to use. (9 mentions)
  • Goodtogoinsurance.com Travel insurance staff are friendly, helpful and professional. (9 mentions)
Summarised by AI
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About Goodtogoinsurance.com

Goodtogoinsurance.com is a specialist travel insurance provider.

Goodtogoinsurance.com was created to offer cover particularly for older travellers and those with pre-existing medical conditions.

Founded in 2010, Goodtogoinsurance.com policies can cover all types of pre-existing medical conditions, up to a high level of severity.

Goodtogoinsurance.com at a glance

Contact details

Phone
0300 296 071
Email
[email protected]
Social media

Reviews for Goodtogoinsurance.com

Showing 11 of 6904 company reviews • Last reviewed within 7 days

Customer service disappointing.

Travel insurance • 14th August 2026

Didn't make a claim so can't comment on efficiency for that. Annual policy seemed good value. However, I sought to upgrade my annual policy to... Didn't make a claim so can't comment on efficiency for that. Annual policy seemed good value. However, I sought to upgrade my annual policy to cover a US trip or get new single trip insurance to cover it. The foreign accent was difficult to understand then they not only refused to cover an undiagnosed trapped nerve symptom but cancelled my existing annual policy with one day to go to travel. I would understand if they refused to cover any claims arising from that particular issue but to cancel suddenly at the tail end of the policy caused much anxiety.. Saga saved the day providing cover with no fuss. Read more Read less

{"display":"Annette G","full_name":"Annette G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

The best quote by far.

Travel insurance • 14th August 2026

The best quote by far. gave us the cover we required at a very good price. We are senior citizens with various medical issues and... The best quote by far. gave us the cover we required at a very good price. We are senior citizens with various medical issues and had tried several companies but goodtogo were very good value. Have not made a claim so cannot comment on that aspect. Read more Read less

{"display":"June J","full_name":"June J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Everything was explained well.

    Everything was explained well. Haven’t taken a holiday for many years,

    {"display":"Sylvia Rought ","full_name":"Sylvia Rought ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy Online Application

    Easy to fill in form on line. Great insurance policy by post, with lots of tips and information that I wouldn't of known.

    {"display":"Carol S","full_name":"Carol S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Carol S 13th August 2026
  • 4.00/5

    All good so far.

    All good so far. Keep it up! Has always been good in the past

    {"display":"Sandy Paterson","full_name":"Sandy Paterson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1295332.png"}}'s avatar
  • 4.00/5

    Impressions

    Efficient and helpful as well as being friendly

    {"display":"Rosemary ","full_name":"Rosemary ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    We have just booked.

    We have just booked but they were friendly and polite and the price was great.

    {"display":"Mr R Varley","full_name":"Mr R Varley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to update medical info and very good coverage f...

    Easy to update medical info and very good coverage for exsting medical conditions

    {"display":"Keith H","full_name":"Keith H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Keith H 13th August 2026
  • 5.00/5

    A great level of cover foe price.

    Gave me a great level of cover for the price but it could always be a bit cheaper. Easy to set up the cover and... Gave me a great level of cover for the price but it could always be a bit cheaper. Easy to set up the cover and download files for when going away. Read more Read less

    {"display":"Andy o","full_name":"Andy o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Andy o 13th August 2026
  • 5.00/5

    no problems encountered.

    no problems encountered. Happy to continue with this insurance

    {"display":"Gill B","full_name":"Gill B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Gill B 13th August 2026
  • 4.00/5

    Reasonable price but expensive on alteration surcharge

    Reasonable price but a bit excessive on surcharge when I needed to amend my dates due to holiday date change

    {"display":"Elm ","full_name":"Elm ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Elm 13th August 2026

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