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Goodtogoinsurance.com reviews

Goodtogoinsurance.com Logo
Rated Excellent • 4.73/5

Goodtogoinsurance.com reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 8,064 product reviews

Average score of 4.73/5
5 star
89%
4 star
9%
3 star
0%
2 star
0%
1 star
1%
Reviews for Goodtogoinsurance.com have trended positively over the past 90 days

Goodtogoinsurance.com makes travel insurance a breeze, especially for those with medical conditions or older travellers, offering competitive prices and friendly, helpful service. The website is straightforward and the staff patient and knowledgeable. However, some found the claims process slow, confusing, or frustrating, with occasional poor communication and claim denials.

Positive themes

  • Goodtogoinsurance.com offers great value travel insurance for those with medical conditions. (10 mentions)
  • The staff at Goodtogoinsurance.com are friendly, patient and really helpful on the phone. (10 mentions)
  • Goodtogoinsurance.com’s website is easy to use and makes getting a quote simple. (10 mentions)

Negative themes

  • Claims with Goodtogoinsurance.com can be slow and frustrating with poor communication. (5 mentions)
Summarised by AI
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About Goodtogoinsurance.com

Goodtogoinsurance.com is a specialist travel insurance provider.

Goodtogoinsurance.com was created to offer cover particularly for older travellers and those with pre-existing medical conditions.

Founded in 2010, Goodtogoinsurance.com policies can cover all types of pre-existing medical conditions, up to a high level of severity.

Goodtogoinsurance.com at a glance

Contact details

Phone
0300 296 071
Email
[email protected]
Social media

Reviews for Goodtogoinsurance.com

Showing 11 of 8064 company reviews • Last reviewed within 7 days

Great cover Thanks!

Travel insurance • 25th October 2026

Great cover thanks! Quick quotation

Rated Excellent • 5.00/5
Read more product reviews

Complete nightmare; I was not reimbursed for lost lu...

Travel insurance • 21st October 2026

Complete nightmare; I was not reimbursed for lost luggage despite doing everything by the book.

Rated Terrible • 1.00/5
Read more product reviews
  • 5.00/5

    great every thing you want in one place .

    great every thing you want in one place .

    {"display":"ALLAN ","full_name":"ALLAN ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    ALLAN 18th October 2026
  • 5.00/5

    Good customer service and covered all our medical co...

    Good customer service and covered all our medical conditions. Mine and my husbands. We are pensioners and felt comfortable with our needs

    {"display":"Ann kajko","full_name":"Ann kajko","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Ann kajko 16th October 2026
  • 5.00/5

    Excellent process

    Easy procedure in declaration area, easy to understand and informative.

    {"display":"Elfinfairy","full_name":"Elfinfairy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Elfinfairy 16th October 2026
  • 5.00/5

    ..Happy customer

    So far I have not had to claim from Good to go but having read all the policy documents they seem fair and thorough and very good value for money!

    {"display":"Jane R","full_name":"Jane R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Jane R 16th October 2026
  • 5.00/5

    Goodtogo easy followed

    Easy to to follow instructions, to purchase the Travel Insurance, even for those of an age as myself.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    David 15th October 2026
  • 5.00/5

    Several times a happy customer

    I have booked travel insurance on several occasions with Goodtogo, and I have always found the administration helpful. Fortunately I have never needed to make... I have booked travel insurance on several occasions with Goodtogo, and I have always found the administration helpful. Fortunately I have never needed to make a claim but the policy gives me peace of mind. Read more Read less

    {"display":"David H","full_name":"David H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    David H 15th October 2026
  • 4.00/5

    good quotes for insurance, and the price hasnt incre...

    good quotes for insurance, and the price hasnt increased too much. good value

    {"display":"Eamon A","full_name":"Eamon A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Eamon A 15th October 2026
  • 4.00/5

    Happy days over 80 insurance can be expensive

    when you are over 80 insurance can be expensive doesn't matter how fit you are. At my age I can not afford to get it... when you are over 80 insurance can be expensive doesn't matter how fit you are. At my age I can not afford to get it wrong so answered all health questions correctly if I could not afford the premium I would not book the holiday, but it came back better than I expected . Happy days. Read more Read less

    {"display":"Kevan B","full_name":"Kevan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Kevan B 14th October 2026
  • 5.00/5

    As a mature traveller of 82 years I find the simplic...

    As a mature traveller of 82 years I find the simplicity of the website, and the value of cover offered very positive and reassuring.

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