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Discount Insurance reviews

Discount Insurance logo
Rated Excellent • 4.81/5

Discount Insurance reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 648 product reviews

Average score of 4.81/5
5 star
88%
4 star
10%
3 star
0%
2 star
0%
1 star
1%
Reviews for Discount Insurance have trended positively over the past 90 days

Discount Insurance’s Landlord insurance is loved for its friendly, knowledgeable staff who make the whole process easy and clear. The prices are often competitive, with many feeling they get great value and helpful reminders. However, some have struggled with rising costs and slow phone response times, which has caused frustration despite the good service.

Positive themes

  • Discount Insurance’s staff are friendly, helpful and really know their stuff. (85 mentions)
  • Discount Insurance offers great value with competitive prices and good deals. (34 mentions)
  • Renewals with Discount Insurance are quick and hassle free. (10 mentions)
Summarised by AI
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About Discount Insurance

Discount Insurance provide a range of insurance products.

Discount Insurance is part of Arthur J. Gallagher, one of the world’s largest insurance brokers which was founded in 1927. Discount Insurance have access to a panel of some of the leading UK property owners’ insurers, including Aviva, Allianz and Zurich.

Policies include landlord insurance, rent guarantee insurance, buy to let insurance, unoccupied property insurance and commercial property insurance.

Discount Insurance at a glance

Contact details

Phone
0800 294 4522
Email
[email protected]
Main address
Discount Insurance Jacob's Well Lane, Wakefield, WF1 3NT
Social media

Reviews for Discount Insurance

Showing 11 of 648 company reviews • Last reviewed within 7 days

Manish was excellent from start to finish.

Landlord insurance • 3rd October 2026

Manish was excellent from start to finish. Very personable and a pleasure to deal with.

{"display":"S S","full_name":"S S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
S S
Rated Excellent • 5.00/5
Read more product reviews

Christine called after I was searching the internet...

Landlord insurance • 3rd October 2026

Christine called after I was searching the internet for quotes, she was really clear, friendly and easy to speak to. Made a real difference being... Christine called after I was searching the internet for quotes, she was really clear, friendly and easy to speak to. Made a real difference being able to speak to a real person and put my mind at rest that I was covered for my property needs Read more Read less

{"display":"Mrs N","full_name":"Mrs N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent friendly service and a great price

    The initial renewal quote had increased significantly from the previous year so I shopped around for a better quote. Having done that I contacted Discount... The initial renewal quote had increased significantly from the previous year so I shopped around for a better quote. Having done that I contacted Discount Insurance to discuss the best price that they could offer me for the same cover. The initial lower offer was still higher than my best comparison quote so I told them the best quote that I had and they were able to beat it to keep my business. All done in a very friendly and professional manner and with no high pressure sales talk. Read more Read less

    {"display":"David J","full_name":"David J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    David J 3rd October 2026
  • 5.00/5

    Kendall is always very professional and efficient at...

    Kendall is always very professional and efficient at getting the best policies.

    {"display":"Zohra Q","full_name":"Zohra Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Zohra Q 2nd October 2026
  • 5.00/5

    My insurance was due for renewal and I'm glad I spok...

    My insurance was due for renewal and I'm glad I spoke with Ben who saved me almost 40% on my premium! In addition to which... My insurance was due for renewal and I'm glad I spoke with Ben who saved me almost 40% on my premium! In addition to which he was really easy to speak with and understood exactly what I needed without hesitation.Thank you Ben Read more Read less

    {"display":"Dw","full_name":"Dw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Dw 2nd October 2026
  • 5.00/5

    Excellent great customer service

    Excellent great customer service

    {"display":"Jag S","full_name":"Jag S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Jag S 2nd October 2026
  • 5.00/5

    Kendall was very efficient and realiable.

    Kendall was very efficient and realiable.

    {"display":"J D","full_name":"J D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    J D 1st October 2026
  • 5.00/5

    Manish was so very helpful, patient and polite.

    Manish was so very helpful, patient and polite.

    {"display":"Pat O","full_name":"Pat O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Pat O 30th September 2026
  • 5.00/5

    Adviser Namish was very helpful and explained everyt...

    Adviser Namish was very helpful and explained everything very well.

    {"display":"Malcolm M","full_name":"Malcolm M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Malcolm M 30th September 2026
  • 5.00/5

    Kendall is a real asset!!

    Kendall was very polite and extremely helpful.she explained everything perfectly and was very pkeasant

    {"display":"Janet ","full_name":"Janet ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Janet 30th September 2026
  • 5.00/5

    Brilliant Customer service

    The insurance was not straight forward and I had made mistakes that made it worse. Kendall was brilliant sorting through it. Got a great price too.

    {"display":"David Naylor","full_name":"David Naylor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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