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Discount Insurance reviews

Discount Insurance logo
Rated Excellent • 4.79/5

Discount Insurance reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 592 product reviews

Average score of 4.79/5
5 star
87%
4 star
10%
3 star
1%
2 star
1%
1 star
1%
Reviews for Discount Insurance have trended positively over the past 90 days

Discount Insurance’s Landlord insurance is loved for its friendly, knowledgeable staff who make the whole process easy and clear. The prices are often competitive, with many feeling they get great value and helpful reminders. However, some have struggled with rising costs and slow phone response times, which has caused frustration despite the good service.

Positive themes

  • Discount Insurance’s staff are friendly, helpful and really know their stuff. (85 mentions)
  • Discount Insurance offers great value with competitive prices and good deals. (34 mentions)
  • Renewals with Discount Insurance are quick and hassle free. (10 mentions)
Summarised by AI
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About Discount Insurance

Discount Insurance provide a range of insurance products.

Discount Insurance is part of Arthur J. Gallagher, one of the world’s largest insurance brokers which was founded in 1927. Discount Insurance have access to a panel of some of the leading UK property owners’ insurers, including Aviva, Allianz and Zurich.

Policies include landlord insurance, rent guarantee insurance, buy to let insurance, unoccupied property insurance and commercial property insurance.

Discount Insurance at a glance

Contact details

Phone
0800 294 4522
Email
[email protected]
Main address
Discount Insurance Jacob's Well Lane, Wakefield, WF1 3NT
Social media

Reviews for Discount Insurance

Showing 11 of 592 company reviews • Last reviewed within 7 days

An explanation of the policy was given in a Polite a...

Landlord insurance • 11th September 2026

An explanation of the policy was given in a Polite and informative manner.

{"display":"Mrs J","full_name":"Mrs J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Nice and easy on the phone.

Landlord insurance • 11th September 2026

Nice and easy on the phone. Being able to renew online would be nice but it's pretty simple to do on the phone.

{"display":"Paul Hobday","full_name":"Paul Hobday","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent service.

    Excellent service. Very helpful and knowledgeable

    {"display":"Martin R","full_name":"Martin R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Martin R 10th September 2026
  • 4.00/5

    manish was helpful and patient when dealing with the...

    manish was helpful and patient when dealing with the call. he understood his role well and did it well

    {"display":"bernard R","full_name":"bernard R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    bernard R 10th September 2026
  • 5.00/5

    Customer service staff are always professional.

    Customer service staff are always professional. Well done

    {"display":"Derek s","full_name":"Derek s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Derek s 10th September 2026
  • 5.00/5

    Fair price and great service

    It was renewal time. It was hassle free. Ben, the super friendly agent, walked me through the policy, which was the same amount as last... It was renewal time. It was hassle free. Ben, the super friendly agent, walked me through the policy, which was the same amount as last year. All clear, no jargon. Even the automatic pay bot worked and I hate those things. Fair price, great service. Read more Read less

    {"display":"Keith","full_name":"Keith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Keith 10th September 2026
  • 5.00/5

    The customer service rep, James was patient and thor...

    The customer service rep, James was patient and thorough. He made additional phone calls to ensure that I received a good quote which was also affordable.

    {"display":"E W","full_name":"E W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    E W 10th September 2026
  • 5.00/5

    Very helpful and to the point.

    Very helpful and to the point. Welcoming upon arrival but specifically to what I required. Enjoyed positive interactions throughout.

    {"display":"Tom Trimble","full_name":"Tom Trimble","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Tom Trimble 10th September 2026
  • 5.00/5

    Great Customer Service!

    Had a call regarding my renewal, i was explained about the error in the price. The process was explained clearly, i got a more relaistic... Had a call regarding my renewal, i was explained about the error in the price. The process was explained clearly, i got a more relaistic price which was fantastic, everything was explained and he checked regularly if i was happy / understood and also checked if there was anything else he can assist with Read more Read less

    {"display":"DP","full_name":"DP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    DP 9th September 2026
  • 5.00/5

    Kendall was excellent!!

    Kendall was excellent. She helped me with exactly what was needed and provided me with a discount off the admin fee which was gratefully received.

    {"display":"Hazel M","full_name":"Hazel M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Hazel M 9th September 2026
  • 5.00/5

    Manish Good Service

    Manish was good. In spite of my numerous questions, he patiently answered them

    {"display":"Gaia","full_name":"Gaia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Gaia 9th September 2026

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