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Discount Insurance reviews

Discount Insurance logo
Rated Excellent • 4.76/5

Discount Insurance reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 533 product reviews

Average score of 4.76/5
5 star
87%
4 star
11%
3 star
1%
2 star
1%
1 star
2%
Reviews for Discount Insurance have trended positively over the past 90 days

Discount Insurance’s Landlord insurance is loved for its competitive prices, friendly staff, and easy renewal process. Many find the customer service helpful and professional, with agents like Kendall standing out for going the extra mile. However, some have struggled with rising premiums, slow claims handling, and difficulty reaching support by phone.

Positive themes

  • Discount Insurance’s Landlord insurance is known for competitive prices and great value. (9 mentions)
  • The customer service for Landlord insurance is friendly, helpful and professional. (9 mentions)
  • Renewing Landlord insurance with Discount Insurance is easy and hassle free. (7 mentions)
Summarised by AI
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About Discount Insurance

Discount Insurance provide a range of insurance products.

Discount Insurance is part of Arthur J. Gallagher, one of the world’s largest insurance brokers which was founded in 1927. Discount Insurance have access to a panel of some of the leading UK property owners’ insurers, including Aviva, Allianz and Zurich.

Policies include landlord insurance, rent guarantee insurance, buy to let insurance, unoccupied property insurance and commercial property insurance.

Discount Insurance at a glance

Contact details

Phone
0800 294 4522
Email
[email protected]
Main address
Discount Insurance Jacob's Well Lane, Wakefield, WF1 3NT
Social media

Reviews for Discount Insurance

Showing 11 of 533 company reviews • Last reviewed within 7 days

Last 3 years with them.

Landlord insurance • 22nd August 2026

Last 3 years with them. Very excellent team

{"display":"joe","full_name":"joe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
joe
Rated Excellent • 5.00/5
Read more product reviews

Great service and great staff knowledge, keep up the...

Landlord insurance • 21st August 2026

Great service and great staff knowledge, keep up the good service.

{"display":"MGGJ ","full_name":"MGGJ ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Pleasant person on the phone.

    Pleasant person on the phone. She should speak more slowly, though I just about managed to keep up.

    {"display":"Sue B","full_name":"Sue B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Sue B 21st August 2026
  • 5.00/5

    Thank you Christine

    Christine was excellent in helping to sort out an issue on my policy. These matters a can be so complicated when you do not work... Christine was excellent in helping to sort out an issue on my policy. These matters a can be so complicated when you do not work in this area but her patience and expertise were most appreciated in resolving the matter Read more Read less

    {"display":"Jane V","full_name":"Jane V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Jane V 21st August 2026
  • 5.00/5

    I have been with Discount Insurance for many years.

    I have been with Discount Insurance for many years. I find the staff courteous and friendly, when they say they will phone you back they... I have been with Discount Insurance for many years. I find the staff courteous and friendly, when they say they will phone you back they always do. They will always try and find the best price available. I will be staying with this company for as long as possible. Read more Read less

    {"display":"Mr Graham Skelton","full_name":"Mr Graham Skelton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    It was a breath of fresh air speaking to a real pers...

    It was a breath of fresh air speaking to a real person and one that was most knowledgeable. Kendal was great from the beginning of... It was a breath of fresh air speaking to a real person and one that was most knowledgeable. Kendal was great from the beginning of the call to the end and had all the answers to my questions . Keep up the excellent work and I shall definitely be using you guys again. Thank you. Read more Read less

    {"display":"Richard s","full_name":"Richard s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Kendall was helpful and efficient.

    Kendall was helpful and efficient.

    {"display":"Kevin D","full_name":"Kevin D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Kevin D 20th August 2026
  • 5.00/5

    Christine was very helpful , friendly but professi...

    Christine was very helpful , friendly but professional.

    {"display":"Nicola Stokes","full_name":"Nicola Stokes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1055004.png"}}'s avatar
  • 5.00/5

    Good and quick to renew over the phone

    Good and quick to renew over the phone

    {"display":"Taylor","full_name":"Taylor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Taylor 19th August 2026
  • 5.00/5

    Hassle free engagement

    Christine at customer services was friendly, clear and concise with her information. The process was efficient and hassle free. No complaints whatsoever.

    {"display":"Stephen D","full_name":"Stephen D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Manish was extremely personable and efficient.

    Manish was extremely personable and efficient.

    {"display":"Seamus D","full_name":"Seamus D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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