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Discount Insurance: Landlord insurance reviews

4.81
Based on 682 reviews, last reviewed 26th Oct 2026
17600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service! So good to get a swift response to my phone call, a complex issue was dealt with very satisfactorily, providing me with good value, by a friendly, ext... Read more Reviewed on: 26th October 2026
Anne C's avatar
Anne C

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim

About this product

You can buy a Discount Insurance landlord insurance policy online in minutes.

Discount Insurance provide cover for houses, bungalows, maisonettes, flats, HMOs, shared accommodation and student accommodation. Discount Insurance also offer stand-alone legal expenses and rent guarantee insurance.

Discount Insurance landlord insurance reviews help you find out what it’s like to be a customer. If you’ve used Discount Insurance before, you can also leave a review and share your experience.

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Discount Insurance Landlord insurance reviews (682)

Excellent customer service!

5
So good to get a swift response to my phone call, a complex issue was dealt with very satisfactorily, providing me with good value, by a friendly, extremely helpful agent. I had to be put on hold twice but each time that was explained clearly so I knew what to expect. Everything was made very easy, it was great to deal with a real person in whom I had utmost confidence. Reviewed on: 26th October 2026

I am only giving 5 stars to Manish who actually comp...

5
I am only giving 5 stars to Manish who actually completed my renewal and took me through all the steps. Previously on several calls, I had been left with no answers and the frustration that because I am doing maintenance work (which all landlords need to do), that this was delaying the response from Insurers. This meant that if they wouldn't Insure me I now had no time to find another insurer. I was bombarded with automatic reminders to renew, but the ball wasn't in my court. Thanks Manish for completing the job and not saying you would call me back and then not do so. Reviewed on: 24th October 2026

Kendall has provided an excellent customer experienc...

5
Kendall has provided an excellent customer experience over the last 2/3 years that I’ve been dealing with her. Please forward my thanks to Kendall Reviewed on: 19th October 2026

Manish was efficient, polite and provided excellent...

5
Manish was efficient, polite and provided excellent customer service. Reviewed on: 16th October 2026

Exceptional Service Highly Recommended

5
I received exceptional service from Manish Pandya. He was professional, knowledgeable, courteous and extremely helpful throughout. He took the time to explain everything clearly, answered all my questions and ensured the whole process was smooth and hassle-free. His attention to detail, excellent communication and genuine commitment to customer satisfaction really stood out. A real credit to his organisation. Thank you, Manish, for going above and beyond Reviewed on: 15th October 2026

Excellent Advisor - Kendall

5
Kendall was very helpful and took the time to support me with my renewal Reviewed on: 13th October 2026

It was a simple renewal, but it required a phone cal...

5
It was a simple renewal, but it required a phone call to a busy call centre to accept the renewal… Reviewed on: 13th October 2026

Kendall was excellent and found a great quote

5
Kendall was excellent and found a great quote Reviewed on: 13th October 2026

The staff were very helpful and every thing was expl...

5
The staff were very helpful and every thing was explained well Reviewed on: 13th October 2026

Reliable

5
They were there when needed.. No problem when making a claim. Reviewed on: 13th October 2026

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