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Goodtogoinsurance.com: Travel insurance reviews

4.85
Based on 5,206 reviews, last reviewed 25th Aug 2025
40000% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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0%
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1%

Latest highest rating:

5

GTG holiday insurance GTG holiday insurance gives me all of the cover I need at an affordable price. Advisers are very customer friendly giving all the advice necessary. ... Read more Reviewed on: 25th August 2025
Patrick H's avatar
Patrick H

Latest lowest rating:

1

took nearly 4 months for a simple claim for lost sun... took nearly 4 months for a simple claim for lost sunglasses to be settled. Had to make formal complaint to IMGLOBAL. No information that Good To Go do... Read more Reviewed on: 20th August 2025
Burrell's avatar
Burrell

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (5206)

Had A Claim

5
Had a small claim once. No problem. Reviewed on: 23rd August 2025

Great value and easy to fill in.

5
Great value and easy to fill in. Reviewed on: 23rd August 2025

Very competitive.

5
Very competitive. Easy to follow website. Would highly recommend! Reviewed on: 23rd August 2025

No problems at all.

5
No problems at all. Very pleased. Reviewed on: 23rd August 2025

OAP booking

4
Booking process for people with medical conditions easy to complete Reviewed on: 23rd August 2025

Had to claim unfortunately, took rather a long time...

3
Had to claim unfortunately, took rather a long time and all done by email, which went to my junk box , so didn’t see it for a week or so. When I questioned the refund, had to put words into the call handlers mouth as to why it was only 50% of my claim! I suspect the lady was not English so it was rather difficult and very frustrating. Reviewed on: 22nd August 2025

Excellent insurance easy to book simple

5
Excellent insurance easy to book simple to understand terms very competitive price will use again as long date holiday to my property twice a year Reviewed on: 22nd August 2025

Made changes no problem no extra charge.

5
Made changes no problem no extra charge. Reviewed on: 22nd August 2025

Medical conditions continue to be insured

5
Following some new medical conditions my existing supplier would not insure me. However, that wasn't a problem for GoodToGo who have insured me at a very reasonable rate, enabling me to continue to go on holiday aboad. Reviewed on: 22nd August 2025

Customer service could be lot user friendlier

4
Found it difficult to understand what each of the products offered Reviewed on: 22nd August 2025

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