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Saga: Travel insurance reviews

4.86
Based on 1,075 reviews, last reviewed 8th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
See only 4 star reviews
9%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1075)

I've just taken an annual travel policy with Saga ha...

5
I've just taken an annual travel policy with Saga having used them for a single trip policy in the past which I unfortunately had to claim on and was very impressed with the way they handled the claim. When I took out the annual policy to cover both my wife and I the customer service was excellent. Reviewed on: 2nd October 2025

Happy Customer

5
The travel insurance is clear and transparent in the wording, you know easily what your covered for. The coverage is excellent, as is the customer service. Reviewed on: 2nd October 2025

Excellent insurance cover and brilliant customer ser...

5
Excellent insurance cover and brilliant customer service. I will always use SAGA for all my travel insurance. Reviewed on: 2nd October 2025

East renewal or changes

5
Very easy to renew and update on any necessary changes Reviewed on: 1st October 2025

Easy to communicate with

5
answered all my questions good customer service Reviewed on: 1st October 2025

Unable to go on holiday due to fall.

5
Unable to go on holiday due to fall. Had good insurance claim follow up. Reviewed on: 1st October 2025

Had to make a claim a few years ago and the procedur...

4
Had to make a claim a few years ago and the procedure could not have been more friendly and efficient Reviewed on: 1st October 2025

Broke my leg and had to cancel my trip.

5
Broke my leg and had to cancel my trip., they paid out in full Reviewed on: 1st October 2025

Best price by far especially with the 20% in September

5
best price by far especially with the 20% in September Reviewed on: 1st October 2025

Great customer service.

5
Great customer service. Friendly and explained everything clearly. Reviewed on: 30th September 2025

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