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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1562 reviews)

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4.78

Based on 1,562 reviews, last reviewed 23rd Sep 2026

44700% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great value travel insurance Great value travel insurance also nominated by consumer association Which as a best buy Reviewed on: 23rd September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1562)

Dealt with Quickly

Had to make a claim, dealt with quickly over the telephone and payment made within 2 days Reviewed on: 4th September 2026

Best travel insurance quote from reputable provider

Best travel insurance quote I could find from reputable provider. Very easy process to apply and good provision of information and paperwork. Reviewed on: 4th September 2026

Very helpful young lady.

Very helpful young lady.pleasant and friendly. Reviewed on: 3rd September 2026

Great product

The process of obtaining a quote and arranging insurance was very straightforward and the policy was very comprehensive and value for money Reviewed on: 3rd September 2026

Easy access to customer service.

Easy access to customer service. Personal and professional support Reviewed on: 3rd September 2026

had a double fracture to my wrist in Corfu.

had a double fracture to my wrist in Corfu.Insurance covered the clinic, surgery, ambulances and transport home in scotland. Very impressed! Reviewed on: 2nd September 2026

Compassionate, simple, competitively priced and unde...

Compassionate, simple, competitively priced and understanding in situations with more complex health issues in later life. Reviewed on: 2nd September 2026

Excellent customer service.

Excellent customer service when having problems in Australia. Quick efficient help, advice and care. Reviewed on: 1st September 2026

Cover for pre-existing medical conditions

I have pre-existing medical conditions and Saga provide cover for what I need. The premium is higher than I would like, I don't like having to pay extra for having a disability, but the cover is hopefully what I need, although I haven't had to make a claim yet. Reviewed on: 1st September 2026

Efficient handling of claim.

Reimbursement of price of holiday I was forced to cancel due to illness of one of my travelling companions who had actually booked the trip on my behalf. This was therefore a slightly different scenario to a run of the mill claim. After some slight, initial confusion in processing the claim, Saga handled the matter without fuss and bother and refund was made in a timely manner. Reviewed on: 1st September 2026

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