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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Clear competitive and immediate quote

Clear competitive and immediate quote Reviewed on: 29th September 2025

I waited 7 mins to speak to an advisor and as pleasa...

I waited 7 mins to speak to an advisor and as pleasant and helpful as could be but couldn’t offer the extended away from home coverage. Reviewed on: 29th September 2025

Medical Travel Insurance

The lady was polite and called back the next day when she said she would. Knew about the policy she was selling to me. Was able to answer my questions. Reviewed on: 29th September 2025

SAGA staff have always been helpful and accommodating.

SAGA staff have always been helpful and accommodating. Reviewed on: 29th September 2025

Cardio referral

While waiting for a cardio referral, saga still agreed to cover up for our upcoming cruise. Reviewed on: 29th September 2025

2010 I had my 1st episode of MS, Saga were brilliant...

2010 I had my 1st episode of MS, Saga were brilliant, yes more expensive but worth it/ Reviewed on: 29th September 2025

Very helpful telephone service, when website hadn't...

Very helpful telephone service, when website hadn't worked for me. Reviewed on: 29th September 2025

Listened really well, excellent understanding of iss...

Listened really well, excellent understanding of issues and gave good explanations. Good value. Reviewed on: 29th September 2025

A pleasing experience

I haven't had to make a claim but Saga people have been helpful and patient in arranging my travel insurance which is complicated due to medical conditions and cover needs to include cruise travel Reviewed on: 29th September 2025

Vip lounge upgrade

The service which provides entry to the vip lounge when there is a flight delay is excellent. Reviewed on: 29th September 2025

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