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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.77 (631 reviews)

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4.81

Based on 631 reviews, last reviewed 19th Sep 2025

43000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Very helpful and informative, no pressure Very helpful and informative, no pressure telephone conversation with Darren. Reviewed on: 19th September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (631)

Great insurance cover and very helpful call centre

Great insurance cover and very helpful call centre Reviewed on: 26th August 2025

Quick refund and re-offer

We booked an ocean cruise with the offered travel insurrance. My wife was lucky that an operation she was not yet schedulled for, was offered early. Informing SAGA of this instantly invalidated the insurrance (fully healed but less than 3 months between operation and cruise). The premium was refunded and a new insurrance offered. Reviewed on: 26th August 2025

Best Value

Easiest website to use. Good cover and best value travel insurance Reviewed on: 26th August 2025

Good customer service and great value .

I had to have a discussion re my travel insurance. Made very simple and very friendly and helpful. Very competitive price Reviewed on: 25th August 2025

A friendly company to deal with

I have found Saga Travel Insurance very friendly to deal with. They are clear in what they offer and have been reliable dealing with a claim. I really appreciate the friendly customer service staff on the end of a phone. I no longer dread having to telephone my insurers. Reviewed on: 25th August 2025

good telephone service.

good telephone service. clear and knowledgeable guidance Reviewed on: 25th August 2025

Cruise insurance

My wife had problems on cruise, we claimed on insurance, we were paid , no problem Reviewed on: 25th August 2025

Problem free

Problem free process low cost and simple process compared to other companies Reviewed on: 24th August 2025

Excellent Travel Insurance

Excellent customer service dealt with our issue with efficiency and curtesy. Reviewed on: 23rd August 2025

Application was easy

Application was easy and, although plenty of information needed to be submitted, it was clear what was needed. Reviewed on: 23rd August 2025

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