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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
2005% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

The terms and conditions are easy to understand

5
The terms and conditions are easy to understand Reviewed on: 28th September 2025

Helpful website and excellent staff and good value

5
Helpful website and when necessary staff, easy to arrange and at good price - thank you Reviewed on: 28th September 2025

Fast and efficient service.

5
Fast and efficient service. Staff friendly and helpful stopping any worries Reviewed on: 28th September 2025

easy to use web site and application easy to complete

5
easy to use web site and application easy to complete Reviewed on: 28th September 2025

Very pleased with the service and the travel cover

5
Very pleased with the service and the travel cover Reviewed on: 28th September 2025

Claims dealt with quickly and without fuss.

4
Claims dealt with quickly and without fuss. No more than would b expected for the premium price of the cover. Reviewed on: 28th September 2025

The proof of the pudding!!!

5
Used Saga for a number of years and like people say you don't know how good it is until you have to make a claim. Well unfortunately this year I did have to and the service was excellent. Reviewed on: 28th September 2025

Have always been very quick with compensation for lo...

4
Have always been very quick with compensation for lost property. The good thing is that we didn’t have to claim on anything else as we were lucky enough not to have to claim. Reviewed on: 28th September 2025

Used travel insurance for several years cover good a...

5
Used travel insurance for several years cover good and easy to contact if necessary. When my husband was ill they were very kind and arranged refund quickly. Since he died I have continued to use them as they always offer a good cover at a fair price. Reviewed on: 28th September 2025

Always shyed away from Saga as thought over 5Os mile...

5
Always shyed away from Saga as thought over 5Os milestone i didn’t look forward to . however took out insurance for my mum who is deaf and i deal with her correspondence / calls. Call responded to quickly , each time call handler was friendly, professional and knowledgeable . I could understand what they were saying ( handler allowed me plenty of time to relay information to my mu) and we were not rushed at all !! I cannot praise the staff enough , best derry cr i have received . Some products are a bit more expensive but worth every penny when you receive the service i have noted above. So much so i switched to Saga for my travel and car insurance . Great service thank you !!! Reviewed on: 28th September 2025

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