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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

31% increase in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Quick and efficient.

Quick and efficient. Easy to use and contacts quick and easy. Reviewed on: 26th September 2025

Easy to contact, very friendly, helpful and empathetic.

Easy to contact, very friendly, helpful and empathetic. Clear explanations and understanding. Reviewed on: 26th September 2025

cheaper than other companies for people over 50, eas...

cheaper than other companies for people over 50, easy to do and always a real person to talk to if you need it Reviewed on: 26th September 2025

Every time I contact, I’m not holding on for hours j...

Every time I contact, I’m not holding on for hours just to speak to someone. Call services are in this country. Always personable Reviewed on: 26th September 2025

Easy to contact kept me informed throughout

Easy to contact kept me informed throughout pleasant and friendly . Value for money . I’m very happy with using SAGA Reviewed on: 26th September 2025

Very helpful and patient and gave clarity on the opt...

Very helpful and patient and gave clarity on the options available Reviewed on: 26th September 2025

Very straightforward online process.

Very straightforward online process. A competitive quote. It all worked well. Reviewed on: 26th September 2025

Never have a problem dealing with saga excellent cus...

Never have a problem dealing with saga excellent customer service Reviewed on: 26th September 2025

Easy to arrange online even though we had pre existi...

Easy to arrange online even though we had pre existing conditions Reviewed on: 26th September 2025

Holiday Cancellation

I had the unfortunate need to cancel my holiday at short notice due to a serious family illness and the staff at Saga where very sympathetic and processed my insurance claim rapidly and professionally Reviewed on: 26th September 2025

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