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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (1078 reviews)

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4.76

Based on 1,078 reviews, last reviewed 5th Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Cancelled my policy due to having a chest infection. I took out a Saga travel insurance policy expecting the premium service and peace of mind they promise to older travellers. Unfortunately, my experien... Read more Reviewed on: 5th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1078)

Very straightforward online process.

Very straightforward online process. A competitive quote. It all worked well. Reviewed on: 26th September 2025

Never have a problem dealing with saga excellent cus...

Never have a problem dealing with saga excellent customer service Reviewed on: 26th September 2025

Easy to arrange online even though we had pre existi...

Easy to arrange online even though we had pre existing conditions Reviewed on: 26th September 2025

Holiday Cancellation

I had the unfortunate need to cancel my holiday at short notice due to a serious family illness and the staff at Saga where very sympathetic and processed my insurance claim rapidly and professionally Reviewed on: 26th September 2025

Exceptional customer service & great cover

Exceptional customer service during an unfortunate claim. The team members i dealt with were helpful, understanding & easy to deal with. Excellent cover for my travel needs. Reviewed on: 26th September 2025

Competitive pricing

A very competitive price for worldwide annual travel insurance Reviewed on: 26th September 2025

Really good value for money excellent nothing is too...

Really good value for money excellent nothing is too much trouble online chst or phoning for advice they explain everything clearly to me Reviewed on: 26th September 2025

Many pluses but with one minus

Extremely good communication, very helpful and informative staff. Only negative was when awaiting a medical test result which meant we were advised not to book any further holidays, which meant we had 10 weeks of paid for insurance that we could not use. Reviewed on: 26th September 2025

All though I've never had to claim they are very goo...

All though I've never had to claim they are very good if I need help Reviewed on: 26th September 2025

Speedy payment if claim

Claim sorted out immediately no problems. Reviewed on: 26th September 2025

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