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Saga: Travel insurance reviews

4.79
Based on 532 reviews, last reviewed 16th Aug 2025
34000% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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9%
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1%
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3%

Latest highest rating:

5

Your representative made taking out our travel insur... Your representative made taking out our travel insurance quick and easy especially as we are over 75 Reviewed on: 16th August 2025
Kenneth W's avatar
Kenneth W

Latest lowest rating:

1

Problems with handling our claim Claims are dealt with by an external company which has been obstructive and in our opinion unreasonably requiring excessive information in relation to... Read more Reviewed on: 13th August 2025
Peter S's avatar
Peter S

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (532)

Excellent value for money.

5
Excellent value for money. Efficient and friendly service. Reviewed on: 13th August 2025

Good for holiday insurance polite knowledgeable staff.

4
Good for holiday insurance polite knowledgeable staff. Gave options for yearly or monthly. Yearly cover cheaper than single trip. Reviewed on: 13th August 2025

Fast efficient quote.

5
Fast efficient quote.Everything in yr holiday insurance is clear & concise.Excellent customer service.I feel comfortable while on holiday knowing i have an emergency contact number iff needed. Reviewed on: 13th August 2025

I fell ill in Vietnam

5
I fell ill in Vietnam and was hospitalised for 5 days. Saga and their medical team took care of everything and repatriated me as well. Saved me lots of stress sorting everything out. Thanks Reviewed on: 13th August 2025

Had travel insurance for many years with Saga.

5
Had travel insurance for many years with Saga. Staff are always very knowledgeable , friendly and helpful when you contact them at renewal time. The cover add ons are excellent. Reviewed on: 13th August 2025

Good service, and a keen price..

5
Good service, and a keen price. Used last year and pleased with things, so renewed this year. Will likely use again, ask for quotation. Reviewed on: 13th August 2025

Reliable Service

5
SAGA has always explained clearly what the best travel insurance package is for myself and my husband. Recently my suitcase was stolen at Gare du Nord and , although my claim is still being processed, they have kept me in touch throughout. i feel I can trust SAGA. Reviewed on: 13th August 2025

Clear product, plain English good value. Very pleased.

5
I have purchased this cover elsewhere before, that was a poor experience, so I thought I would try Saga. They have a clear website, relevant questions supported by good information and pertinent examples. The experience felt like they understood me and what I needed. The end result was also a competitive price a gave us confidence in the product when travelling. Reviewed on: 13th August 2025

I have been a Saga customer for travel insurance for...

5
I have been a Saga customer for travel insurance for many years and have always found them perfect ideal for all my needs. A few years ago I was taken severely ill only a few days before a cruise and had to cancel. All my payments were refunded quickly, politely and with only the necessary amount of checking. I thought that renewing my insurance once I had recovered would be difficult and expensive but the brilliant advice I received as to what to do meant that after just one phone call I was again covered by an ideal policy at an acceptable price. At 85+, i can do without hassle and I have never had that from Saga. My next two holidays are therefore already insured through them. Reviewed on: 13th August 2025

Very helpful

5
Very helpful and polite when arranging my travel insurance Reviewed on: 13th August 2025

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