Explorer Travel Insurance Travel Insurance Reviews

Never a problem

My wife and myself have used Explorer on a few occasions and have always found them to be very competitive on prices. However, the true worth of any insurance company is when it comes to paying a claim.Unfortunately, last year we had to make a...

My wife and myself have used Explorer on a few occasions and have always found them to be very competitive on prices. However, the true worth of any insurance company is when it comes to paying a claim.Unfortunately, last year we had to make a medical claim when we returned from our holiday.This was handled and paid by Explorer without any problems whatsoever.We are using them again and would not hesitate in recommending them.

Clive WiltonLevel 1

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PLEASE SHARE. I took this holiday insurance out in full understanding that my cancellation charges would be covered so that I could go away with my Mum on a cruise earlier this year. EXPLORER TRAVEL INSURANCE which I thought it was who then put me in...

PLEASE SHARE. I took this holiday insurance out in full understanding that my cancellation charges would be covered so that I could go away with my Mum on a cruise earlier this year. EXPLORER TRAVEL INSURANCE which I thought it was who then put me in touch with FOGG TRAVEL INSURANCE have sent me a letter today saying that they won’t pay out any of the £2,500 that is owed because my mums illness was in 2016 despite the fact we have a doctors note stating that she was okay at the time of booking. We’ve had lots of problems with travel insurance in the past and now this on top of my Mum passing away really has topped it off so if you could share this please it would be much appreciated. We take insurance out on cars, on holidays, our homes and many other things but they always seem to have a way of getting out of it rather than providing you with a service you take it out for in the first place ! so it’s quite hard to accept especially after what’s happened and with actually paying more thinking it was the best one. Clearly not

Jono CroftsLevel 1

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AVOID AT ALL COSTS - CON ARTISTS

Tried to claim for a cancelled holiday. Avoided paying out alongside a long-winded jargon filled explanation. Terrible company - complete rip off.

JAMIELevel 1

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Cheap and everything you need

Didn't end up claiming anything on the insurance but it was significantly cheaper than the competition for exactly the same cover. I was going for a month so the difference was about 20 pounds.

Callum RobertsonLevel 1

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Much worse than other insurance companies DON'T USE

Recently traveled to South America, where my partner and I missed an internal flight due to our taxi breaking down at 3am in the morning in Rio. My insurance company, HSBC, covered my half of the bill for a new flight as stated in my policy. Explorer...

Recently traveled to South America, where my partner and I missed an internal flight due to our taxi breaking down at 3am in the morning in Rio. My insurance company, HSBC, covered my half of the bill for a new flight as stated in my policy. Explorer travel insurance has the same policy but refused to honor the insurance as they demanded proof from the taxi firm (we got the equivalent to a black cab so there was no booking or company) and managed to get in another cab before breakdown came to fix the original one as we thought we could still make it. DO NOT EVER USE Explorer Travel Insurance, use a proper insurance company so they don't screw you over

AaronLevel 1

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easy to arrange

found the whole experience of buying a policy easy with an excellent quote which beat all others. Thankfully I did not have to claim, so can't rate them on this aspect

dianehillLevel 2

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